Head of Business Partnerships

The Partnership Manager drives growth and engagement across a portfolio of partners within the health and life sciences ecosystem. This role focuses on building and managing a strong sales pipeline through research, outreach, and consultative sales conversations.

Responsibilities include developing new partnerships, strengthening existing relationships, and achieving annual revenue targets. The role leverages CRM tools and data insights to identify opportunities, guide organizations toward membership or alternative engagement options, and support strategic initiatives.

This position requires a relationship-driven, self-motivated professional who is comfortable engaging executive-level stakeholders and contributing to a collaborative team environment. Digital sales and sponsorships provide additional solutions for organizations that are not a fit for membership.

Position Structure:
The Partnership Manager role requires strategic vision, analytical acumen, and a collaborative approach to effectively align partnership and data-driven goals. The Partnership Manager will also be a functional partner to other teams, supporting membership. This position reports to the Vice President of Partnerships.

Manage relationships with key partners within the Medical Alley health ecosystem, overseeing and managing an assigned portfolio of partners, which would include the following responsibilities:

Build a Partner Pipeline. Managing a new partner pipeline by identifying new potential partners that fit within the strategic direction of Medical Alley and actively converting contacts to paying partners through proactive outreach, introductions, connections, and meetings to educate on benefits and the value proposition.

Responsible for partners satisfaction through day-to-day direct contact and yearly surveys. Develop Strategies to grow and optimize partnerships and enhance the company’s market presence.

Ensuring the successful engagement and governance of partnerships. Tracking and measuring year over year retention, growth, conversion, and "customer" satisfaction rates Personal success includes performance measures against goals and benchmarks in these categories.

Develop initiatives to engage leaders from partner organizations for networking and professional development opportunities.

Present and manage key engagement and sponsorship opportunities across the Medical Alley community.

Represent Medical Alley at events and meetings, fostering relationships within the healthcare community.

Manage day-to-day administrative tasks related to membership, including new member onboarding, data entry, and generating engagement reports.

4+ years of customer relations experience with a focus on retention

Project management skills

Strategic thinker who is creative, collaborative, high energy, and concise

Dedicated to quality service with a high regard for ethics and integrity

Bachelor's degree

Category: Full-time, Exempt employee.

A qualified candidate must live in the Twin Cities of Minneapolis-St. Paul or it's immediate surrounding communities.

Hybrid work schedule with required in-office days on Tuesday, Wednesday, and Thursday.

Flexibility to work weekends or evenings, as required.

Competitive benefits package that includes medical, life and disability coverage with many optional programs, 401k, PTO program plus thirteen paid holidays.

As the Epicenter of Health Innovation and Care®, Medical Alley serves as a world-class growth engine and a leadership collective dedicated to making a measurable impact on the future of healthcare. As a primary driver of industry transformation, we provide the "creative persistence" required to succeed even when the system resists, acting as the central pulse for over 800 global companies and a thriving startup ecosystem.

We foster collaborations and partnerships that move beyond polite conversation to deliver a collective blueprint for the future. By shaping policy at state and federal levels and delivering actionable intelligence, we empower leaders to navigate complex shifts while ensuring that trust remains our bedrock. At Medical Alley, we remain steadfast advocates for human connection, ensuring care is accessible to all as we bring innovation to the "last mile". Recognized as a premier workplace by Minnesota Business Magazine and the Minneapolis/St. Paul Business Journal.

Medical Alley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other applicable federal, state, or local laws.

Medical Alley is not certified with the U.Department of Labor for immigration sponsorship.

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