Head of Operations & Business Management

Our client, a long-standing industrial manufacturing and distribution business, is looking for a hands-on Facilities and Operations Lead to oversee daily activity across warehouse, repair, and facilities functions. This role reports directly to senior leadership and will guide a small team of managers and staff while keeping the broader operation running smoothly. The successful candidate will serve as a practical, big-picture leader who understands how the business functions day to day and can help strengthen processes as the company continues to grow.

Serve as the primary contact for facilities management and vendor coordination, while maintaining OSHA and company safety compliance, including regular safety meetings.

Manage daily operations across multiple warehouse sites, including inbound and outbound product flow, dispatch, repair scheduling, and work-order prioritization.

Monitor and support managers, warehouse staff, and repair technicians, tracking operational progress and performance measures such as completion times and labor utilization.

Oversee the on-site repair function, including hydraulic and electrical control-system repair, ensuring timelines, quality, and team performance are managed effectively without necessarily performing the repair work directly.

Demonstrated flexibility in managing changing daily priorities, with a proven ability to collaborate across departments and solve problems effectively.

High school diploma or GED.

Working knowledge of industrial repair processes, including hydraulic and/or electrical control systems, as well as shop workflows sufficient to manage the function.

At least 5 years of experience in operations, supervision, or general management within an industrial, manufacturing, warehousing, distribution, repair, or fabrication environment, including coordination across multiple operational functions or sites.

Experience using scheduling or work-order systems, along with proficiency in Microsoft Office 365, including Outlook and Excel, and an inventory or ERP platform.

Strong leadership skills in hands-on work settings, with an approachable, accountable, and open communication style.

Hands-on experience using the ACCTIVATE ERP system, or a similar inventory ERP platform.

Operations experience in the mining or heavy-equipment industry.

A background as a mechanic or in equipment repair, paired with management experience.

Master's degree in business management or a related equivalent field.

Practical ability to assist directly with hydraulic, electrical, or facilities maintenance tasks, considered a plus but not required.

At least 7 years of operations management experience.

Retirement: 401(k) with a 3% company match.

Insurance: Full medical, dental, and vision coverage, plus company-paid life insurance.

Bonus: Eligible for an annual performance bonus.

Fully onsite, with limited travel of under 5%.

Paid time off along with company holidays.

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