Head of Project Services

Guardian Water & Power is a well established sub-metering and utility billing company that represents over 4,900 real estate investors and property management companies in 46 states. For over 35 years, Guardian has cultivated a work environment that rewards tenacity, inquisitiveness and personal integrity. We offer our employees increasingly attractive compensation and performance-based incentives. We are a small family owned business that puts employees at the top of the list of priorities.

Guardian Water & Power is a well established sub-metering and utility billing company that represents over 4,900 real estate investors and property management companies in 46 states. For over 35 years, Guardian has cultivated a work environment that rewards tenacity, inquisitiveness and personal integrity. We offer our employees increasingly attractive compensation and performance-based incentives. The position will report directly to Guardian's Director of Technical Services and would be responsible for managing and scheduling the installation of new sub-meter systems in apartments, condominiums, manufactured housing and commercial properties. This position will also consist of scheduling and managing meter service work at existing properties. It may require "hands on" meter transmitter installation or servicing but primarily will consist of managing qualified subcontractors and in-house meter technicians.

Establish and ensure compliance with quality control and quality assurance standards for installation, maintenance, monitoring of remote dial-up systems, reading assessments, and meter reading
Oversee and perform system installations and maintenance.
Keep job folder/files on each project with all the appropriate documentation.
Review installation and maintenance reports and documentation relevant to the project: scope of work, site plans, and meter health audits, work orders, etc.
Ensure all sub-metering devices are operating properly prior to leaving the job site.
Submit to your Coordinator complete and updated documentation corresponding to each maintenance and installation performed. Prepare and submit recommendations and scope of work as applicable for site survey's performed.
Obtaining subcontractor quotes and permit fees information as applicable
Coordinate training of subcontractors.
Meter installations and trouble shooting
Perform site surveys and estimates for new sales opportunities
Work with sales team on following up and preparing service agreements for new sales opportunities
Keep spreadsheet of current meter projects both new construction and retrofits that tracks when meter equipment is ordered, programmed and delivered/installed at job-site
Ensure meters and RF system equipment is ordered (from MTW), programmed, labeled and ready to meet client's requirements
Communicate and coordinate with client about meter installation, delivery, etc
Ensure subcontractor performing installation turns in paperwork and invoice
Ensure Guardian client is properly invoiced for new installation work
Ensure Guardian billing reps are notified when a metering system is installed and ready to start utility billing services
Provide over the phone meter and RF system troubleshooting to client or Guardian billing rep when needed
Schedule and manage meter reader, service and installation sub-contractors
Receive and research service work orders to get to the root of the problem before suggesting a solution
Quote service work pricing to client or Guardian billing repetitive
Once approved, order & program metering and RF system equipment then schedule service work with property and subcontractor
Ensure service work and new installation jobs are properly invoiced to client
Ensure Guardian invoicing client for any “non-warranty” service work performed by Guardian or subcontractor

Willingness to travel

All your information will be kept confidential according to EEO guidelines.

Paid holiday
Company matching retirement plan
Medical, vision and dental plans
Generous PTO policy
Reimbursement for mileage

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