Full Time Loan Processor I

Consumer Loan Processor I

Conduct inbound/outbound calls and greets members appropriately according to CLP monitoring and coaching standards.

Conduct inbound/outbound calls from/to members for approved loan applications to coordinate loan closings with members via in-branch or e-docs (i.e. Work with underwriters on consumer loan applications and completing loan stipulations.

Collect all required documentation (paystubs, vehicle registration, buyer's order, etc.) to complete loan application for funding.

Communicates lending decisions on consumer loan applications to members in a manner that provides prompt and efficient service.

Maintain knowledge/proficiency in CU offered products including Credit Life and Disability, Guaranteed Asset Protection (GAP) and Vehicle Service Agreements (VSA) in order to explain product benefits to members.

Support sales process through referrals and cross-sell Credit Union products and services to assist members in meeting their financial needs.

Maintain knowledge of all policies and procedures within the loan department.

Field calls from dealerships or members who have questions about the auto drafts.

Perform quality assurance duties for loan documentation.

Job Type: Full-Time

Paid Holidays

• Paid Sick and Personal Time
• Tuition Reimbursement
• Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.

Work Experience: Less than 2 years Experience as a Loan Processor or similar role.

Good understanding of banking computer software and MS Office. Our people are passionate about what they do, the products and services they promote, and the members they serve. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Educational Federal Credit Union