ADMINISTRATIVE ASSISTANCE-REMOTE POSITION

Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first At GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit.

Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities.

At Golden Empire Mortgage, our LEADER values guide everything:

Driven for continuous improvement.

If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities!

Under general supervision of the Branch Manager, the Administrative Assistant is responsible for working closely with branch operations, sales staff, and clientele. Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time-sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.

Answer and direct phone calls

Handle multiple projects

Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

Write letters and emails on behalf of other office staff

Maintain computer and manual filing systems

Handle sensitive information in a confidential manner

Coordinate office procedures

Reply to email, telephone, or face to face inquiries

Greet and assist visitors to the office

Photocopy and print out documents on behalf of other colleagues

Implement clerical duties and administrative processes

Conduct data entry

High School Diploma/GED; Administrative Writing & Typing Skills, Reporting Skills, Professionalism, Proficiency in Microsoft Office, Organization, Time Management, Verbal Communication, Attention to Detail, Accuracy, Multitask, Teamwork

This is a non-exempt, hourly position. The pay range for this role is $17.40 to $20.00 per hour, depending on experience and qualifications. Overtime is paid in accordance with California state and federal labor laws. Additional compensation, such as bonuses or incentive pay, may be available based on performance and business needs.

This position follows a hybrid work model , requiring regular in-office attendance at our office located at 236 N Santa Cruz Ave, Ste 101, Los Gatos, CA for approximately 2 days per week. The remaining workdays can be performed remotely..

Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at View email address on click.appcast.io Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. To learn more about how we collect, use, and protect your information, please review our Privacy Policy .