Head of Business Operations - Remote

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This position is located onsite at our facility in Millbrae, CA. There is no option for remote or hybrid work.

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.

With more than 2,500 employees in more than 50 countries, we combine our global reach with a local presence.

Developing new employees and overseeing the training of staff in handling procedures including timely recurrent training to meet the developing needs of our business.

Ensuring compliance with all relevant SOP’s and good business practices.

Developing local operational procedures and policies that ensure quality within the organization.

Collaborating, both nationally and globally, with other managers to develop business strategies, resolve issues and support growth

Delegation of responsibilities to ensure all shipments in transit through the station are properly managed.

Monitoring station activity, identifying needs for resources, managing station costs and ensuring quality objectives are maintained.

Qualifying and maintaining equipment that supports our business.

Troubleshooting and problem management ( Agent relations, CAPA assessments & root causes, etc.).

Conducting performance reviews and evaluations with the goal of assessing employee performance and identifying areas for professional development (Succession planning for direct reports).

Managing office expenses.

Maintaining local vendor relationships and ensuring quality standards (Review contracts with vendors/carries/agents and drive rate negotiations/cost saving opportunities).

Understanding and implementing new technology to increase performance and productivity.

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, human resources or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.

Strong organizational and time management skills.

Full understanding of Cold Chain Management.

Training, Onboarding/Offboarding of associates.

Environmental Health & Safety awareness.

Security and Access Control Awareness.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.