Front Desk/Receptionist/Healthcare

At UES, we’re a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose—to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more. The receptionist will be the first point of contact for visitors and clients, handling incoming calls, directing inquiries, scheduling appointments, and maintaining a welcoming reception area. Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Proficiency in office software and the ability to multitask in a fast-paced environment are also required

Order front office supplies and keep inventory of stock

Arrange travel and accommodations, and prepare vouchers

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

High school diploma; additional certification in Office Management is a plus

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite and collaboration platforms such as Microsoft Teams and SharePoint.

Strong relationship-building, problem-solving, and organizational skills.

Travel Requirements
This position does not require regular travel as part of its primary responsibilities. However, occasional travel may be required, up to 10%, primarily for occasional off-site meetings, training sessions, or company events. Travel, when necessary, will be communicated in advance and aligned with business needs.

This position primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment.

The position involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in-person interactions.

The role involves regular communication with team members, clients, and stakeholders, both in person and through virtual platforms.

The physical demands of the job may include occasional standing, walking, bending, and lifting of office materials up to 15 pounds.