Order Processor - Work from Home!

Division/Program Summary: The Bureau of Childcare ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment and actively works to improve and expand access to high quality programs which support early childhood development and learning.

Position Summary: The Investigator will serve as a Clearance Administrator for the Central Clearance Unit conducting comprehensive background checks for childcare staff.

Job Duties and Responsibilities Review background clearance applications for completeness and accuracy, and process all required checks within designated timeframe.

Examine, analyze and verify records, documents and other information.

Draft determination letters and conduct related outreach to providers and staff of childcare programs regarding clearances.

Provide technical assistance to childcare operators and staff regarding background clearances necessary to attain, renew or maintain a license to provide services.

Ensure proper storage and handling of confidential information and update databases in accordance with protocols.

Assist childcare providers by liaising between City and State agencies, community groups, parents and the general public related to Early Childhood Education.

a premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.

a public sector defined benefit pension plan with steady monthly payments in retirement.

a tax‑deferred savings program and

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti‑tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID‑19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at View email address on click.appcast.io four‑year high school diploma or its educational equivalent and two years of satisfactory, full‑time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, for one year of full‑time experience. However, all candidates must have at least a four‑year high school diploma or its educational equivalent.

Experience with data entry and querying large datasets a plus.

55a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Department of Education’s website at

Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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