Administrative Professional --- IMMEDIATE NEED!!!

SERVPRO Team Skov is hiring an Administrative Assistant specializing in job file coordination. Based in our Middletown, CT home office, this role owns our mitigation and construction job files from first notice of loss through final billing.

Steady work comes in from the #1 brand in restoration and our local relationships across six markets in New York, Connecticut, and Maryland. When the field is producing, you are the one making sure the work is documented, compliant, ready to bill, and that every adjuster and customer stays informed from first notice of loss to final audit.

Water, fire, and mold losses with both residential volume and large commercial work. On a busy week you have dozens of active files on your board and you own the documentation, estimating support, billing readiness, and stakeholder communication on every one. This is primarily a home-office seat, with occasional travel to support large-loss projects across our markets.

The standard here is documentation that holds up to any carrier or program review and communication that keeps production, accounting, adjusters, and customers on the same page.

*What you will earn* A competitive base in the range below, plus the stability and growth of one of the largest SERVPRO organizations in the Northeast. What we are looking for* You do not need a restoration background to be considered. If you have run coordination, estimating, claims processing, or high-volume administrative operations in a demanding, deadline-driven environment, we will train you on the restoration side and pay for your certifications. Restoration, construction, or property insurance experience is a strong plus.

Bachelor’s degree

* Comfortable working with computers and learning digital systems used for documentation, workflow, and reporting

Previous administrative, coordination, customer service, billing, claims, or project support experience

• Restoration, construction, property insurance, or related industry experience
• Experience with restoration management platforms such as DASH
• Why this seat is different* This is the backbone of the operation, not a data-entry desk. The files you manage are what get our crews paid and keep our carrier and program relationships strong, and you are the voice that keeps adjusters and customers informed while the work is underway. If you take pride in clean work, catch the things other people miss, keep a full board organized under pressure, and communicate so well that customers and adjusters want to work with us again, this is a seat where that shows up in the numbers every week.
• Health, dental, and vision insurance
• Paid time off, holidays, and sick time
• Real growth opportunity within a multi-market organization
• Apply now* This is an immediate opening. Dental insurance
• Health insurance

* Application Question(s):

• Are you willing to perform day-to-day administrative duties, including answering phones, communicating with customers, maintaining job files, entering information into company systems, following up on documentation, and assisting the team with other administrative tasks as needed?