EA (Customer Service)

At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides customized fire protection solutions that protect lives and property every day.

To be the best fire protection company the industry has ever seen.

We're looking for a highly organized, proactive Executive Assistant to support our President. This isn't a traditional administrative role. Serve as the primary strategic administrative partner to the President.
Coordinate domestic travel, meeting logistics, and executive itineraries.
Prepare agendas, presentations, reports, meeting materials, and executive correspondence.
Partner with senior leaders across Operations, Sales, Finance, HR, and other departments to coordinate initiatives.
Assist with board materials, leadership off-sites, and company-wide meetings.
Manage confidential and highly sensitive information with professionalism and discretion.
Identify opportunities to improve administrative processes and create efficiencies.
Support special projects and strategic initiatives as assigned.
Experience managing complex calendars with constantly shifting priorities.
Experience coordinating travel and executive meetings.
Strong judgment, professionalism, and discretion when handling confidential information.
Advanced proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word) and Microsoft Teams.
Experience supporting executives within a private equity-backed, high-growth organization.
Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Flexible Dress Code : Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
You'll have the space to share your ideas and help shape a company that is constantly growing.
Access to leading-edge web-based productivity tools.
Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance : Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. Encore Fire Protection