Receptionist/Front desk customer service - Urgent Need

Front Desk Receptionist

Dental Dreams LLC in Waukegan, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Bilingual - Spanish fluency is a big plus!

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Responsibilities:

Maintain a high level of customer service at all times

Work as part of a team with emphasis on communication

Schedule patient appointments per month and daily patient goals

Answer phones and confirm appointments

Greet and check-in patients

Accurately verify dental benefits

Maintain detailed patient records in a fast-paced environment

Collect payments, co-payments, and deductibles

Create insurance claims and submit pre-authorizations to insurance companies on a timely basis

Pull patient charts for future appointments when necessary

Maintain a clean and professional office environment

Assist with presenting and/or explaining treatment plans

Qualifications:

Bilingual (Spanish)

Customer Service experience

Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Dental Dreams