Head of Client Services

Service Manager

Be part of a dynamic and well-established team with one of the largest dealership groups in the area as the Service Manager. We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth. As a Service Operations Manager with the Landers Auto Group, you will oversee the development and execution of clearly defined service strategies that promote the company’s brand, values, and goals.

Responsibilities

Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.

Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.

Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.

Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.

Maintain and further develop all inter-departmental relationships.

Participate in industry and professional forums to stay current with industry trends and new technologies.

Qualifications

Effective leadership skills with the ability to easily adapt to an ever-changing environment.

Exceptional verbal and written communication skills.

Intermediate PC skills – proficiency in Microsoft Office and Service Specific applications.

Ability to find innovative approaches to solving problems and accomplishing goals.

What We Offer

Medical, Dental and Vision.

Short Term and Long-Term Disability.

HSA/Flexible Spending.

401k with Match.

Paid Vacation.

Paid Training.

Growth Opportunities.

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

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