Customer Service and Administrative Professional

Department of Health

ADMINISTRATIVE ASSISTANT I - 64029787

Pay Plan: Career Service
Administrative Assistant I, Position Number 64029787. The Bureau of Vital Statistics provides for the statewide registration of all Florida vital record events, which includes all Florida births, deaths, fetal deaths, marriages, and divorces. The bureau issues more than 2.8 million certified copies annually. A centralized database allows all 67 counties to issue birth certifications, 1850 to present: death and fetal certifications, 2009 to present. Marriages, and divorces, 1927 to present, are available for certification from the state office. The bureau maintains more than 22 ½ million vital records. The bureau produces routine and special analysis and reports of vital statistics data; provides policy, procedure and monitoring of 67 county local registrars of vital statistics; funeral directors, medical examiners and certifying practitioners; and numerous tax collector offices, in accordance with Chapter 382 Florida Statutes and Chapter 64V, Florida Administrative Code.
This position provides advanced technical support in the multiple cause of death classification unit.

Reviews and audits the certification of multiple causes of death for all death certificates filed in the State of Florida, in accordance with highly technical procedures as prescribed and devised by the National Center for Health Statistics (NCHS) for the Electronic Death Registration System (EDRS) of coding. This system is based on the underlying cause of death concepts and rules developed by the World Health Organization through the use of the International Classification of Diseases (ICD). This requires extensive knowledge of the international classification rules together with a thorough familiarity of medical terminology and probable sequences of diseases leading to the terminal event. A thorough review of medical textbooks and periodicals in conjunction with the ongoing study of the annual edition of the NCHS instruction manuals is necessary in order to interpret/analyze the medical certification of the causes of death submitted by the certifier and to maintain the degree of accuracy required by NCHS.

Prepares necessary correspondence to return records to county to obtain the additional data from the certifying or attending practitioner. Analyzes and abstracts additional information received from certifying/attending practitioner and amends or reclassifies causes of death accordingly and updates EDRS database. Adds appropriate addenda to certificates of death filed with state office.

Enters corrected information into the computer database files for reprocessing.

Knowledge of Florida Statutes, Department of Health regulations, and Bureau of Vital Statistics procedures pertaining to registration of death records.
Knowledge of Vital Statistics filing coding, indexing, and computer system for correcting death records.
Knowledge of basic statistical measures and their application.
Ability to audit demographic coding to ensure compliance with acceptable quality control levels and performance standards.
Ability to prepare instruction manuals and to present their application in training programs and workshops.
Knowledge of international classification of cause of death national rules and medical terminology.
Ability to operate computer and software applications.
Skill in operating office equipment including a personal computer, 10-key adding machine, copy machine, fax machine and all Microsoft Office products such as Word, Excel, Outlook etc.
Excellent customer service skills and knowledge of Office 365 products such as SharePoint, Teams, PowerPoint, Excel, and Outlook. Transcribing Medical Terms.
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
We search for creative solutions and manage resources wisely.
We achieve our mission by serving our customers & engaging our partners.
We promote quality outcomes through learning & continuous performance improvement.

Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(Flexible Spending Accounts;
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here .