Communications Strategist, Lead

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.

About the Opportunity: The Strategist; Team Lead oversees a cross‑functional team of strategists, design strategists, and designers to ensure the delivery of high‑quality, on‑time products that meet program objectives. Bachelor's degree or equivalent experience

10+ years of experience in strategic communications, public affairs, change management, or consulting

Experience in applying Human Centered Design principles and visual storytelling through various media

Experience leading teams to produce design and data driven work

Experience in planning, facilitating, and summarizing strategic efforts

Strong organization and time management skills

Security clearance as required by contracts

Client Partnership & Strategic Advisory

Serve as a trusted advisor to senior leaders by framing complex challenges, conducting current‑state assessments, and translating ambiguity into actionable roadmaps.

Lead strategic planning efforts, including facilitation of executive workshops, scenario planning, and initiative prioritization.

Conduct primary and secondary research, stakeholder interviews, and benchmarking to inform data‑driven recommendations.

Oversee multiple client engagements, ensuring strategic alignment, clarity of scope, and measurable impact across projects.

Translate complex ideas into compelling strategic narratives, executive‑level presentations, and integrated communication strategies.

Design content structures, hierarchies, and visual concepts (e.g., content maps, wireframes) in collaboration with creative teams to clearly communicate complex information.

Elevate content quality and thought leadership standards across deliverables.

Manage cross‑functional project teams, ensuring timely delivery, operational discipline, and financial accountability.

Change Management & Organizational Transformation

Develop and implement change management strategies, including stakeholder engagement plans, change impact assessments, and adoption roadmaps.

Design governance frameworks and operating models that sustain transformation outcomes.

Facilitate cross‑functional working sessions to drive alignment, manage resistance, and accelerate decision‑making.

Establish feedback loops and performance tracking mechanisms to monitor progress and refine strategy iteratively.

Project Leadership and Client Delivery

Lead project execution across multiple workstreams, ensuring milestones, timelines, and deliverables are met.

Directly engage with clients to understand challenges, co‑create solutions, and translate ideas into campaigns, strategies, and visual stories.

Design and facilitate workshops, meetings, and research activities to gather content and co‑create solutions with clients.

Support Agile operations, including planning sessions, stand‑ups, retrospectives, and sprint tracking.

Ensure high‑quality project outputs, including infographics, charts, diagrams, presentations, and other visual products.

Partner with the Program Manager to identify strategic opportunities, flag risks, and track Period of Performance deadlines.

Manage brand consistency across all deliverables.

Team Leadership & Operations

Provide day‑to‑day supervision, mentoring, and coaching to project teams, including designers, strategists, and information designers.

Communicate assignments, time commitments, and priorities based on project scope and budget.

Lead team meetings and check‑ins, track progress, and escalate risks to the Deputy Program Manager or Program Manager as needed.

Coordinate travel and logistical planning in partnership with the PM.

Process, Quality & Deliverables Management

Implement project‑specific processes, delivery methodologies, and process improvements to enhance efficiency and quality.

Monitor deliverable quality through structured review and feedback loops.

Document lessons learned and best practices to support organizational knowledge sharing.

Ensure timely delivery of all project outputs in accordance with client contracts and Period of Performance requirements.

Reports to Competency Manager for administrative, HR, and career development matters

Directly reports to PM who provides day‑to‑day supervision

Key Collaborations: Competency Managers, Business Development Lead, Deputy Program Manager, Program Manager

Hybrid, 2-3 days a week working onsite with the client

Full time, 40 hours per week

Some travel required to attend relevant events and conferences, and participate in LINK team events

100 monthly internet/cell phone stipend

LINK-sponsored healthcare benefits including medical, dental, vision

Company-paid Short Term Disability Insurance

11 Federal Holidays per year

Paid Holiday Time Off (Christmas Eve through the New Year)

$2,000 Learning and Development program reimbursement