Head of Operations & Business Management

Description Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.You have a passion for providing world-class service to customers, colleagues and communities. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Manager.
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
Coach, council and train the Operations force to improve individual skills.
Overall responsibility for customer satisfaction on all installed accounts.
supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
Strong management skills related to Project Management.
Leadership Orientation - Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

10 Company Holidays and Paid Time Off starting at 13 days annually

• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Tuition reimbursement
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Minimum Experience: 3-5 years operations, service or field or project management
• Previous project supervisory

Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.