Head of Project Management

Lumos is looking for a full-time Project Manager II ! If you have experience in project management in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!

As a Project Manager II , you’ll be responsible for the launch and life cycle management of assigned projects to meet revenue, profit, sales and customer satisfaction objectives. The successful candidate will have project management job experience, as well as an understanding of strategic planning, finance, project management, operations and engineering, billing systems, and field sales.

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. Guided by our purpose and startup mindset , we step up, move first, and adapt as we go. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Manage the day-to-day operational and tactical aspects of multiple large scale, cross-functional projects.

Manage projects to ensure that life, functionality, and growth requirements are met.

Manage scope and mitigate risk across projects.

Develop, implements, and maintain processes and procedures related to Project management.

Management project budgets. Proactively engage with project funding organizations to assure proper funding is available for projects and assure budget information is managed and reported in accordance with Lumos methodologies.

Implement project reviews and quality assurance procedures in accordance with Lumos methodology to ensure profitable and successful execution of projects as measured by organizational goals and customer satisfaction.

Identify and manage project issues across multiple projects.

Management client and third-party engagements as required by project demands and needs.

Assure that new projects are deployed according to standards while minimizing cost.

MS Office knowledge required; specifically Word, Excel and Project.

Knowledge and experience with telecommunications network technologies, protocols, and operations.

Ability to plan, develop and coordinate multiple projects.

Must possess strong worth ethic in supporting customer needs, responding promptly and consistently.

Bachelor’s Degree with Project Management/PMP credentials desired and/or equivalent PM Experience.

Project Management experience required - both agile and waterfall preferred.

Fiber or Telecom industry experience is preferred.

Frequently operates computer, keyboard, and related peripherals.

Comprehensive health, dental, and vision coverage.

Competitive compensation packages, including bonus options for eligible positions.

Paid Time Off & Paid Holidays.

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).

100% employer-paid life and disability insurance.

Employee Assistance Program (EAP) with access to professional support for life’s challenges.

Wellness program offering education and cash incentives for gym attendance and nutrition programs.

Discounts on Lumos Fiber Internet for employees who live in our service areas.

Applicants must be at least eighteen (18) years of age at the time of application.

We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

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