Head of Business Operations - Remote

We are seeking a dynamic and results-driven Director of Revenue Operations to join our growing team. The ideal candidate will own the full revenue operations function while placing a strong emphasis on proposal development, management, and strategy. You will serve as a critical driver of pipeline efficiency, revenue predictability, and deal velocity across Sales, Marketing, and Customer Success.

This role requires a rare combination of analytical rigor, cross-functional leadership, and exceptional written and strategic communication skills — particularly as it relates to building compelling, winning proposals.

Manage, mentor, and grow a team of revenue operations professionals

• Build and manage a centralized proposal repository, including a robust content library of templates, case studies, bios, and reusable assets
• Develop and enforce a repeatable, scalable proposal process that ensures high-quality, on-time submissions
• Collaborate with Sales, Solutions, Finance, Legal, and Subject Matter Experts (SMEs) to gather inputs and craft compelling, tailored proposal narratives
• Serve as the primary editor and quality assurance lead for all outgoing proposals, ensuring alignment with client requirements, brand voice, and win themes
• Conduct competitive analysis and win/loss reviews to continuously refine proposal strategy and improve win rates
• Drive compliance with proposal submission requirements, including formatting, deadlines, and mandatory documentation
• Optimize the end-to-end revenue operations function, including pipeline management, forecasting, territory planning, and revenue reporting
• Partner closely with Sales, Marketing, Finance, and Customer Success leadership to align on revenue goals and operational priorities
• Identify and eliminate bottlenecks across the revenue funnel through data analysis and process improvement initiatives

8+ years of progressive experience in Revenue Operations, Sales Operations, or a related field

• Demonstrated experience leading proposal development or bid management functions
• Strong proficiency with CRM platforms (Salesforce preferred) and revenue intelligence tools (e.g., Proven track record of building and optimizing revenue processes that drive measurable business outcomes
• Experience working cross-functionally with Sales, Marketing, Finance, Legal, and Executive stakeholders
• Demonstrated experience managing and developing high-performing teams
• Ability to operate effectively in a fast-paced, remote, and globally distributed environment
• Experience with proposal management platforms (Responsive)
• Exceptional project management and ability to manage multiple high-priority deadlines simultaneously
• High attention to detail and commitment to quality
• Data-driven decision-making mindset
• Excellent verbal and written communication skills in English
• Competitive salary and performance-based incentives
• Flexible remote work environment
• Generous paid time off and company holidays
• Clear career growth path within the Revenue and Operations leadership track