Reception & Administrative Professional

Overview Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Provides administrative, clerical and project support in a professional and confidential manner. Organizes, directs and/or supervises departmental functions including reception, telephone communication system and mail distribution.
Accumulates, maintains, verifies and reports data, statistics and research.
Assists with collection of rent and execution of monthly certification process of resident.
Directs and assists residents, families, business invitees and staff.
Establishes and maintains resident (and prospect) records including but not limited to:
Gathering required data and documentation
Data input
Assists with information gathering, including scheduling and conducting admission interview with potential residents and families.
Evaluates need for and/or requisitions adequate supplies, equipment and follow-up regarding assurance issues.
Creates newsletters, flyers and other documents utilizing various software programs and desktop publishing.
Creates and maintains a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism and accountability.
Attends and participates in all appropriate departmental/Village meetings, training and development opportunities.
Follows established policies and procedures including but not limited to:
Presbyterian Village employment policies and procedures
Departmental policies and procedures
Safety policies and procedures
Federal, state and local regulations
Qualifications Education/Formal Training:
High School Diploma or General Education Diploma (GED)
Computer literate (word processing, spreadsheets and desktop publishing).
Affordable housing property management software if working at a HUD or MSHDA governed village.
One to three years’ related professional business office experience or equivalent combination of educational experience.
Experience working with one of the following subsidized programs: tax credit/MSHDA, low income, & HUD.
Computer Skills:
Efficient Computer knowledge and use of Microsoft products, word processing, spreadsheets database systems and email.
Affordable housing property management software

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