Phlebotomist - Fulltime/ Evenings Emergency Room

Phlebotomist

Location of Services: VA Maine Medical Center (TOGUS), 1 VA Center, Augusta, Maine

The Medical Technician (Phlebotomy) is responsible for providing high-quality phlebotomy services in support of patient care within a Veterans Affairs Medical Center (VAMC) laboratory environment. The employee performs patient specimen collection for inpatient and outpatient populations, including routine, STAT, ASAP, timed, Emergency Department (ED), and inpatient ward round collections. The position requires adherence to established laboratory procedures, patient identification protocols, and quality assurance standards to ensure accurate specimen collection, processing, testing support, and reporting.

The Medical Technician (Phlebotomy) also performs specimen processing and send-out preparation activities while maintaining compliance with laboratory quality control requirements, patient confidentiality standards, and all applicable federal, state, facility, and accreditation regulations. The position supports patient-centered care by providing professional customer service and maintaining positive relationships with patients, healthcare providers, and laboratory staff.

Perform venipuncture and capillary blood collection procedures for inpatient and outpatient populations.

Conduct specimen collection for inpatient ward rounds, Emergency Department (ED), STAT, ASAP, timed, and routine laboratory testing.

Positively identify patients prior to specimen collection and verify specimen identification before testing, processing, or aliquoting.

Process laboratory specimens and prepare samples for referral and send-out testing.

Independently perform, evaluate, document, and report laboratory testing activities within assigned responsibilities.

Perform and document Quality Control (QC) procedures in accordance with laboratory policies and regulatory requirements.

Identify, document, troubleshoot, and resolve specimen collection, processing, testing, and reporting issues.

Maintain accurate electronic and paper records while safeguarding protected patient information.

Ensure compliance with laboratory safety standards, infection control procedures, and quality management requirements.

Provide patient-centered care and professional customer service while minimizing complaints and ensuring positive stakeholder interactions.

Support laboratory operations during weekends, holidays, and overtime assignments as required.

Minimum of three (3) years of recent phlebotomy experience.

Current American Society for Clinical Pathology (ASCP) certification.

Demonstrated proficiency in phlebotomy techniques and specimen collection procedures.

Knowledge of laboratory quality control, quality assurance, and patient safety practices.

Ability to identify and resolve collection, processing, testing, and reporting discrepancies.

Ability to maintain confidentiality and safeguard protected health information in accordance with applicable regulations.

Ability to speak, read, write, and understand English fluently.

Proficiency in the use of laboratory information systems, electronic medical records, and standard computer applications.

Ability to read, interpret, and follow laboratory policies, procedures, technical manuals, and government regulations.

Must maintain all required Continuing Medical Education (CME) and/or Continuing Education Unit (CEU) requirements and provide documentation upon request.

Must meet all federal employment eligibility requirements, including compliance with Immigration and Nationality Act provisions, E-Verify requirements, and all applicable Department of Veterans Affairs contractual requirements.

Ability to work independently with minimal supervision.

Professional demeanor and commitment to exceptional customer service.

Strong interpersonal skills and ability to collaborate with multidisciplinary healthcare teams.

Travel

Negligible travel required.

Work schedules are determined by laboratory operational requirements and may be adjusted based on patient care needs. Day Shift

Two (2) Full‑Time Equivalent (FTE) Medical Technician (Phlebotomy) positions

Evening Shift

Two (2) Full‑Time Equivalent (FTE) Medical Technician (Phlebotomy) positions

Weekend Rotation

Weekend Day Shift

One weekday off before the weekend and one weekday off following the weekend rotation.

Weekend Evening Shift

One weekday off before the weekend and Monday off following the weekend rotation.

Employees may be required to work weekends, holidays, and overtime as necessary to support laboratory operations.

Work is performed primarily in a hospital and clinical laboratory environment. Employees are routinely exposed to patients, biological specimens, laboratory equipment, and healthcare settings requiring adherence to infection control, safety, and confidentiality standards. The position requires frequent interaction with patients, healthcare providers, and laboratory personnel.

The position requires prolonged standing and walking throughout patient care areas, including inpatient units and outpatient clinics. Frequent bending, reaching, lifting, carrying, pushing, pulling, and manual dexterity are required for specimen collection and laboratory operations. Employees must be able to lift and transport laboratory supplies and specimens and perform repetitive hand movements associated with phlebotomy procedures. Visual acuity, communication skills, and the ability to safely perform patient specimen collection are essential functions of the position.

EGA is an Equal Employment Opportunity employer and provides equal opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin or ancestry, religion (including Executive Order 13899 protection against anti‑Semitism), age (40 and over), sex (including gender identity, transgender status, and sexual orientation), parental status (including limitations related to pregnancy, lactation, childbirth, or related medical conditions), political affiliation, citizenship status, genetic information (including family medical history, genetic testing and services, and genetic characteristics), disability (physical or mental), veteran status or military service history or status, or any other non‑merit‑based characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of EGA Associates, LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.