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Head of Platform Partnerships

Rockstar

Rockstar is recruiting for a forward-thinking fintech company specializing in AI-powered accounting and bookkeeping services. Our client is a dynamic startup that partners with SMB platforms to embed sophisticated financial tools, helping them deliver seamless, automated bookkeeping to their small business customers. They are a team of ambitious professionals focused on scaling innovative solutions through strategic partnerships.

As a Platform Partnerships Manager, the individual will own the post-sale execution that turns signed customers into live embedded accounting partnerships. They will work directly with SMB platform customers to launch their embedded accounting products and onboard their SMBs to AI bookkeeping services, ensuring customers are as successful as possible.

Serve as the primary point of contact for SMB platform customers post-sale, owning day-to-day execution and follow-through

  • Guide customers through planning, integrating, and launching accounting and bookkeeping powered by the platform
  • Work directly with customers' sales & marketing teams to support GTM initiatives and drive early traction
  • Onboard customers' SMBs to the AI bookkeeping services and ensure a smooth, high-quality experience

If they are invigorated by the idea of learning quickly, owning results and having a significant impact across all parts of a fast growing startup, this role is for them.
Organized and structured - They approach problems methodically and systematize their approach into a repeatable, scalable process that doesn't drop important details.
  • They can efficiently and empathetically interact with everyone from customers, to teammates, to candidates.
  • Early-stage startup BizOps or Customer Ops
  • Strength with tools like Excel, SQL, etc.

Vacancy posted more than 2 months ago
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