Head of Sales & Customer Service

Previous retail, restaurant, fast food, hospitality, customer service/sales or self-storage experience is a plus.
Outstanding Benefits Package includes multiple bonus programs, Medical, Dental, Vision, Life insurance, and 401(k) plan.
Competitive bonus opportunities for sales performance
No late nights or early mornings.
Mileage reimbursement for work-related tasks
Paid time off for vacations, holidays, and sick time
Benefit from an industry-leading training program
Opportunity to GROW (Over 65% of our field leadership has been promoted from within!)
Sales and Service Manager
Position Status: Full-time
Work Schedule: Monday-Friday 9:30AM to 6:00PM - subject to change; ability to work on weekends
Pay Range: $18.00 to $21.00 per hour
Travel: 0-10% of the Time
Effectively market and sell self-storage solutions to potential customers
Work independently, spending time both inside an office and outside on the property
Accurate payment processing and cash handling
Engage with customers to provide an exceptional experience
Effective 5/7/25 MUST have a Real ID or Passport to travel to San Antonio training center

Should be able to walk in and around the property, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
Founded in 1985, Westport Properties ("WPI") is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of January 2025, WPI has over 17 million square feet of self storage space under management and its total assets under management is over $3 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide. WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities. To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M.
Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
All Employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV Records in accordance with federal protected FCRA/FACTA Requirements for Investigative Consumer Reports, CA ICRA and other state mandated requirements for employment purposes. This job description neither restricts nor prevents management's right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. According to the American's with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without a reasonable accommodation.