Head of Facility Management

We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. Work closely with the Manager, Facilities, other department staff, and vendors on a variety of tasks related to the maintenance, repair, housekeeping, and other tasks specific to maintaining the properties owned and leased by Hunter Douglas, Inc., All custodians report directly to this supervisor, who is responsible for addressing all employee matters including overseeing training programs, preparing and presenting reviews, and administering corrective actions, and managing custodian schedules to ensure adequate coverage of all buildings on all regular and overtime shifts and for special projects and events.

Primary management of Roommate scheduling system to ensure room set-ups and requests are done correctly. Provide training to new users of the Room-Mate.

Management of all activities related to meeting and events set-ups. This includes: communicating via e-mail and phone any information or issues pertaining to or as a result of a meeting set-up; work closely with caterers or order meals, snacks and special beverages for meetings and classes. Maintain inventory of snacks and beverages and train staff to provide appropriate portions based on numbers of attendees.

Provide timely notice to them of any room, equipment or food changes, as these tend to be frequent and occasionally very "last minute".

Oversees inventory of all meeting and classroom equipment to ensure optimal working condition and availability. Assist as needed with the set up of audio/visual, flip charts, internet phone connections, laptops, etc., Manages expense budgets for janitorial supplies and janitorial services. Regularly communicates vendor issues, equipment repair and replacement needs, and staff concerns or other matters with Manager, Facilities.

Responsible for ordering all paper products for rest rooms, lunchrooms and coffee bars, and all supplies and equipment necessary to maintain acceptable levels of cleanliness in all buildings. Ensure adequate inventory of company provided lunchroom and coffee bar amenities, and coordinate vending machine stocking, refunds to employees, and other issues with appropriate vendors.

Provide Help Desk back-up support including dispatching appropriate staff to address urgent needs. Assist as needed with RFS (Request for Service) database monitoring including reviewing incoming requests, prioritization, and staff assignments.

Oversee both routine and seasonal vendor activities as assigned.

Conduct routine weekly inspections of all buildings including grounds to address housekeeping needs, monitor for maintenance and repair needs, and communicate via RFS as needed

Provide oversight of facility services , including vendor selection, coordination, and performance management for key systems such as fire sprinklers, fire alarms, backflows, and contracted services like groundskeeping.

Lead maintenance execution through a combination of internal resources and external vendors, ensuring building inspections, painting upkeep, and preventive maintenance activities are effectively planned and executed with a focus on safety, quality, and cost control.

Supervise and develop two maintenance technicians , assigning work, setting priorities, and ensuring alignment with facility goals.

Monitor and report on key performance indicators (KPIs) such as PM completion rates, response times, vendor performance, and facility uptime, using data to drive continuous improvement and operational efficiency.

Solid knowledge of supervisory/management practices and principles including recognizing the important roles of responsibility, authority and accountability.

Solid understanding of and commitment to maintaining safe and lawful practices in accordance with company guidelines and consistent with Local, State and Federal regulations.

Solid ability to prioritize multiple tasks and assignments using time management tools.

Solid PC skills including Microsoft Word and Excel .

An Associate's or Bachelor's degree in a facilities related field or general business.

Must have 3-5 years previous experience at the supervisory level or above in a manufacturing, commercial property, or comparable large site facilities maintenance group.

Solid knowledge of supervisory/management practices and principles including recognizing the important roles of responsibility, authority and accountability.

Solid understanding of and commitment to maintaining safe and lawful practices in accordance with company guidelines and consistent with Local, State and Federal regulations.

Solid ability to prioritize multiple tasks and assignments using time management tools.

Solid PC skills including Microsoft Word and Excel.

Bonus target range: 10%

Generous benefits package including medical, dental, vision, life, disability

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.

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