Head of Product Design - Remote (m/w/d)

Build the future, spark innovation and align your career with purpose.

Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

renewables and energy services

engineering and design

construction and facility services

The Business Technology team is seeking a Product Manager to serve as a dedicated partner to the Energy & Technical Services lines of business . In this role, you'll own the backlog across a broad portfolio of products and platforms end-to-end - managing ServiceNow ticket queues, coordinating responses, and driving integrations across interconnected systems - while building trusted relationships with business leaders and operational stakeholders. The ideal candidate is comfortable running Agile ceremonies, navigating mid-sized project management, and keeping cross-functional priorities aligned across both technology and business teams.

Prior experience in - or working alongside - businesses that deliver energy services, building performance, facilities management, or technical construction and engineering is a plus, as familiarity with the operational complexity of those environments translates directly into this role.

This is a high-visibility position for someone ready to take on meaningful product ownership and help the organization deliver more value from the platforms it already has.

Location: this position is based in Seattle, WA and works a hybrid work schedule.

Produce well-written documentation, including Product Requirement Documents (PRDs), User Acceptance Testing (UAT) plans, and training materials.

Lead coordination and documentation of project activities, including product introduction meetings, design reviews, and UAT.

Lead training sessions to ensure successful adoption by users and LOB/CSU teams.

Work with technology partners to deliver projects, including user stories, functional specifications, and testing.

Stewardship & Administrative Support

Deliver accurate, high-quality, and timely results in product administrative support.

Demonstrated product management and/or project management skills.

Comfortable navigating and working within a variety of software platforms to understand functionality, troubleshooting issues, and identifying opportunities for improvement.

Knowledge of software development life cycle (SDLC) and Agile methodologies preferred.

Proficiency in Microsoft tools, including SharePoint, MS Project, and Power BI, is a plus.

Experience supporting or working with platforms such as StaySafe Lone Worker, AkitaBox, CxAlloy, and Procore is preferred.

Ability and willingness to travel as needed.

Paid time off and holidays

Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

Building Good" paid community service time

McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. Employment is contingent upon successfully passing a pre‑employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer‑sponsored VISA support to begin or remain in this role.

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