Front Desk Administrative Receptionist Position

Job Description Professional Search Group OC is conducting a search on behalf of our client for a Receptionist / Administrative Assistant to join their team in Irving, TX.

Our client is seeking a professional, personable, and highly organized Receptionist / Administrative Assistant to support day-to-day office operations.

While the front desk does not experience a high volume of daily visitors, this role extends beyond reception and provides administrative support across the organization.

As the employee becomes familiar with the company and its processes, additional responsibilities and special projects will be assigned.

Front Office & Administrative Support Responsibilities:
Answer and route incoming phone calls and inquiries
Maintain a clean, organized, and professional reception area
Order office supplies, research vendors, and maintain inventory
Keep conference rooms, break rooms, and restroom areas stocked and presentable
Communicate housekeeping or facility concerns to the appropriate manager
Maintain Excel logs and perform accurate data entry
Organize information and documentation, including sensitive or confidential materials
Assist with special projects and other administrative responsibilities as assigned
Provide backup support to the Customer Service team as needed
Assist customers with questions and general inquiries
Provide pricing information and product assistance after appropriate training
Support customer relationships through professional and responsive communication
Address customer concerns and escalate issues to the appropriate sales or management team
Provide administrative support for billing activities
Assist with account reconciliation and maintaining accurate records
Respond to billing questions and help resolve discrepancies
Bachelor's degree Qualifications:

• 3–5 years of experience in an office, administrative, receptionist, customer service, or similar professional environment
• Bachelors Degree is required
• Proficiency with Microsoft Office, Excel, and experience with VMS or ERP systems preferred
• Strong data entry and follow-up skills
• Ability to manage multiple priorities in a busy office environment