Community Front Desk Receptionist
Beloit Health System
Job Description
Job Description Beloit Health System is looking to add a Front Desk Receptionist to our Team!
Shift: 1st & 2nd
Schedule: Hours between 6a - 8p (shifts up to 8 hours/day)
Hours per week: Varied - Per Diem
Benefits Status: Not Eligible
Department: Community Relations
The Front Desk Receptionist greets and directs patients and visitors in a professional manner in order to leave them with a positive impression of Beloit Health System. Also performs various clerical duties.
Answers phone by fourth ring.
Greets visitors and callers, provides information requested.
Updates patient room changes and phone changes by calling admission office.
Runs daily pastor list.
Posts meeting information (evening shift only).
Manages escorts to ensure patient deliveries are completed in a timely fashion.
Insures that front desk phone coverage is maintained on off hours. (i.e. transfer to switchboard).
Insures scheduling and smooth operation of the valet service.
Documents and forwards all information needed by receptionist on next shift.
Flexible in working hours if needed.
Confidentiality is a must!
Completes extra projects as assigned.
Job Requirements
Excellent phone skills and pleasant speaking voice.
Ability to assess communicated needs and respond appropriately.
Ability to effectively interact with the public.
Ability to work independently with minimal supervision.
Must adhere to established hospital and Community Relations department policies, rules and regulations.
Maintain ethical conduct and keep confidential personal and medical information about patients.
Ability to speak clearly and distinctly and to interact positively with the public.
Ability to do basic computer work.
Pleasant smile and professional appearance, i.e. attire.
Must be very flexible in working hours.
Able to work holidays when needed.
Able to work different shifts
Weekdays 7am - 8pm (2 shifts)
Weekends 8am - 8pm (2 shifts
Reporting Relationship: Lead Receptionist, Executive Director of Foundation/Marketing/Community Relations
Apply to join our team today!
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