Head of Recruiting & HR

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real‑time content performance.

If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off‑boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail‑oriented, have a comprehensive understanding of HR policies and procedures, be comfortable working in a fast‑paced ambiguous environment, and have prior experience mentoring/managing people.

This position is on‑site 5 days / week based out of our Chicago office.

Manage the day‑to‑day work of the HR operations team, performing operational duties required to keep the process running consistently.

Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.

Provide day‑to‑day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.

Redefine employee experience and overall operating model, powered by data, trends and insights.

Manage employee on‑boarding and off‑boarding processes; Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes.

Collaborate cross‑functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices.

Handle domestic and international immigration needs.

8+ years’ experience in an HR and/or People Operations.

Bachelor’s degree in Human Resources, business administration, or related field.

Experience presenting on complex cross‑functional projects and processes driving results.

Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS systems (Ultipro/UKG a plus), and ATS systems (Lever).

Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance.

Strong interpersonal and relationship‑building skills with a deep sense of empathy and ability to communicate across diverse groups.

Proven track record handling confidential information with discretion.

HR certification (e.g., Medical, dental, and vision insurance with multiple package options.

15‑23 days PTO depending on tenure plus 10 paid holidays.

Pre‑tax commuter benefit plan and company contribution to help reduce parking/public transit costs.

The US base salary range for this full‑time position is $175,000 - 200,000 + bonus + benefits. BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.

The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.

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