Order Processor / Inside Sales

Overview The Inside Sales Administrator provides a variety of administrative support to our sales staff, with a strong attention to detail in an efficient and organized manner. The role assists in the development of project proposals and facilitates the sales process of turnkey power distribution solutions, data center de-commissioning services, and the purchases and sales of generators, switchgear, uninterruptible power supplies (UPS), and data center precision cooling solutions.

Accountabilities / Responsibilities Support data and system entry of project budgets and cost information by obtaining quotes for all products and services required to successfully complete the project in a timely manner.

Respond to customer inquiries via phone and email. Assist with order tracking, delivery updates, and post-sale follow up.

Schedule meetings, product demos, or calls between the Sales team and clients.

Formalize project proposals by formatting, editing, and ensuring proposals are neat, accurate, and complete.

Coordinate completion and distribution of weekly and monthly sales forecasts and reports.

Support the maintenance and accuracy of Salesforce CRM data.

Required Knowledge / Experience / Qualifications Associate’s degree in electrical design or electrical engineering preferred; 2 years of industry experience, working with switchgear, switchboards, PDUs, UPS, batteries, or power generation.

Ability to handle highly confidential material and maintain data confidentiality.

Strong organizational skills to manage multiple customers simultaneously in a busy environment.

Ability to exercise sound judgment and maintain data integrity and confidentiality.

Solid knowledge of Microsoft Office (Word, Excel, Outlook) and ability to stay current with emerging office technologies.

Excellent oral and written communication skills, including technical writing ability to convey complex specifications clearly.

Ability to shift between tasks without losing continuity and meet required deadlines; project requirements and tight deadlines may require longer hours, including weekends or holidays.

Office setting with frequent visits to the production floor to oversee operations, ensure compliance and safety, and engage staff.

Visual and auditory requirements: ability to see and hear adequately to navigate the plant safely and communicate with team members.

Duties may be adjusted to accommodate qualified individuals with disabilities in accordance with the ADA.

This description does not constitute a contract of employment and does not change the at-will nature of the employment relationship.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.