NOW HIRING Customer Service & Administrative Positions

Sensiba is actively seeking an Administrative Assistant to work in a dynamic, fast-paced and innovative client service environment. the ability to think on one's feet, and above all, a dedication and passion for superior client service and teamwork.
As a Tax Administrative Assistant, you will provide administrative support to our tax professionals, including partners, managers, and staff. You will assist with a variety of administrative tasks, such as document preparation, client communications, and general office tasks. You will play a vital role in maintaining organized tax files, scheduling client meetings, and managing correspondence to ensure timely and accurate tax filings. Your strong organizational skills and attention to detail will contribute to the success of our tax team and the satisfaction of our clients.
Please note that this role requires someone in office 5 days of the week.
Plan meeting logistics, including venue arrangements, materials, attendee coordination, refreshments, and follow-up activities.

• Track engagement milestones, critical deadlines, and project-related activities to support team organization and execution.
• Maintain accurate client, prospect, and executive contact information within Outlook, CRM, and firm systems.
• Prepare, track, and coordinate proposals, engagement letters, and other client-facing documents to ensure timely follow-up.
• Support tax and administrative processes by assembling returns, extensions, client workpapers, invoices, and related documentation.
• Manage client records and document workflows, including scanning, filing, TaxCaddy uploads, status tracking, and maintaining organized electronic and physical files.
• Update client and tax return statuses in Workflow to track document receipts and notify staff when files are ready for preparation.
• Process certified mail and time-sensitive correspondence, including preparing mailings, tracking deliveries, and visiting the post office as needed.
• Provide proactive administrative support by handling communications, resolving routine issues, supporting special projects, and assisting with firm events and committee initiatives.
• Collaborate across teams by sharing workload, supporting deadlines, and identifying opportunities to improve processes and add value.
• Lead efforts in handling all client paper processing needs including intake of physical client documents and processing of paper assembly deliverables.

High School Diploma or GED

• Minimum 1-2 years of relevant work experience
• Professional Service industry (i.e., CPA firm or Legal) Preferred
• Excellent MS Outlook, Word, Excel, PowerPoint, Windows Explorer and Internet research skills
• Professional written and verbal communication skills with a client-service mindset.
• Ability to handle confidential information with discretion and professionalism.
• Ability to work overtime when needed, including weekends during busy season

The anticipated hourly ranges for this position are outlined below and are subject to change:
~$If you're looking for an environment that offers you growth, success, and professionalism without compromising your family, passions, and life outside of work, apply today! Comprehensive Health Coverage – Medical, dental, and vision.
Retirement & Financial Planning Support – 401(k) with match, financial wellness programs.
Generous Paid Time Off – Vacation, sick time, holidays, parental leave and volunteer days.
Flexible Work Arrangements – Hybrid or remote options, flexible hours.
Performance-Based Bonus – Recognition for your contributions through discretionary bonuses.
Professional Development Opportunities – Tuition reimbursement, certifications, mentorship.