Head of Recruiting & HR
Forward Air Corporation
Compensation: 115,000 plus bonus
The HR Business Partner (Manager) serves as a strategic consultant to business leaders, helping align HR strategies with operational and organizational goals. Working closely with specialists across HR—including Talent Acquisition, Learning and Development, Talent Management, Total Rewards, HR Operations, and HRIS—this role acts as the primary point of connection between the business and HR. They advise leaders on workforce planning, organizational design, performance management, employee development, engagement, and champion a positive and productive workplace culture. They lead and resolve complex employee relations matters, coach leaders and employees, and ensure HR initiatives are effectively implemented. In some regions, they may lead a dispersed team of HR Generalists/Specialists.
Partner with business leaders to understand operational goals and develop people strategies that support performance, engagement, and organizational health.
Serve as the primary HR contact for the business, coordinating support across HR specialists (recruiting, total rewards, development, employee services, HR systems, etc.) to ensure streamlined and consistent HR delivery.
Lead and document employee relations investigations and recommend appropriate, legally compliant actions.
Support the performance management process, including goal setting, coaching, feedback discussions, and development planning.
Partner with recruiting to define talent needs, support selection decisions, and ensure a smooth hiring and onboarding experience.
Work with learning and talent development teams to assess capability gaps and support leadership development and employee growth efforts.
Support compensation and benefits teams in communicating and administering pay programs, recognition programs, and benefit offerings.
Use HR systems and workforce data to identify trends, recommend improvements, and help leaders make informed decisions.
Ensure consistent application of HR policies and compliance with state and federal employment laws, including workers’ compensation.
Deliver training sessions for managers and employees in both virtual and in-person settings.
Maintain accurate, confidential HR information and support data integrity across HR systems.
Lead and coach a team of Field-based HR Generalists / Specialists in delivering HRBP services across their assigned region.
Bachelor’s degree in Human Resources, Business Administration, or a related field from an accredited college or university required.
Professional HR certifications (e.g., Experience: 5+ years of experience as an HRBP, HR Generalist, or HR Consultant supporting leaders in multi‑site or operational environments (manufacturing/warehouse experience preferred).
Proven experience conducting formal employee relations investigations with strong documentation and judgment skills.
Demonstrated experience working in partnership with HR COEs in areas such as Recruiting, Compensation, Benefits, Talent Management, and HR Shared Services.
Strong skills in performance management, coaching, workforce planning, and supporting organizational change.
Ability to analyze workforce trends, interpret data, and communicate insights that guide decision‑making.
Technical experience with leading Human Resources Information Systems (HRIS) technologies such as Oracle, Workday, SAP, etc.; we use Oracle HCM Cloud.
Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Comfort commuting to/from and working in a 100% on‑site setting in San Francisco, CA, with travel for related meetings/events.
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