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Referral Coordinator for a Primary Care Clinic

Center for Family Health and Education

Job Description Authorizations/Referral Coordinator

Primary Care Clinic
REPORTS TO: Clinic Manager

This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills, and responsibilities.

Contact Primary Care Physicians for required information.

  • Reports to Manager any referrals that have not met the required timeline and monitors daily reports of completed authorizations for quality assurance
  • Contact patient by telephone to inform that referral has been approved or denied, and logs the event appropriately within the authorization system. Enters required data into authorization software accurately.
  • Answers questions and educates referring providers on the processes, requirements and documentation required to authorize services that promote quality of care.
  • High School Diploma or GED required

  • 2 years in a medical office setting
  • 2 years of medical authorizations and referral processing
  • Knowledge and experience with an EHR, and medical database
  • Excellent telephone and communication skills
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

Vacancy posted 3 days ago
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