Medical Clinic Front Desk Receptionist

Medical Receptionist

Bamboo Family Clinic is a fast-growing Family Medical Practice. We are seeking solution-focused Medical Receptionist with exceptional customer service skills who are willing and able to grow with us! Applicants must be 18 years old and able to pass all the required background checks prior to employment.

Responsibilities and Duties

Greet and welcome guests as soon as they arrive at the office

Answer, screen, and forward incoming phone calls

Assist patients with scheduling and filling out required forms

Verify patient's insurance information, payments, and referral requirements

Keep nurses, medical assistants, and other staff up-to-date on scheduling, patient details, and potential delays

Ensure the reception area is tidy and presentable

Answer questions and provide basic and accurate information in person and via phone/email

Maintain office security by following safety procedures and controlling access via the reception desk

Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Qualifications and Skills Requirements

Relative work experience, preferred, as a Clinical Receptionist, Front Office Representative, or similar role

Must have experience with running insurance eligibility

Proficiency in Microsoft Office Suite/Email correspondence

Knowledge of Tebra Software (preferred)

Hands-on experience with office equipment (e.g. Fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills, with the ability to prioritize tasks

Exceptional customer service attitude

High School Diploma - Minimum

Must be 18 years of age or older

Other Job Requirements

Will be required to have a TB test and CPR Certification on file, prior to employment

Must have reliable transportation

Bamboo Family Clinic, LLC