Administrative Position - Scanning

Home Care Office Administrator

The Home Care Office Administrator is responsible for providing administrative, operational, and customer service support to ensure the efficient daily operation of the home care office. This position serves as the primary point of contact for clients, caregivers, and visitors while supporting scheduling, staffing, recruitment, onboarding, and general office administration.

Administrative & Customer Support

Provide administrative and office support to staff, caregivers, clients, and visitors.

Answer incoming phone calls, emails, and inquiries regarding home care services.

Complete assigned administrative tasks accurately and within established deadlines.

Office Administration

Maintain positive, professional communication with clients, caregivers, employees, physicians, and community partners.

Ensure compliance with HIPAA and company confidentiality policies.

Maintain office cleanliness and organization, including conference rooms, reception area, kitchen, and supply areas.

Restock office, kitchen, and restroom supplies as needed.

Order and maintain inventory of office supplies, forms, orientation materials, and caregiver packets.

Assist with caregiver scheduling, shift confirmations, schedule changes, and coverage for open shifts.

Coordinate communication between caregivers, clients, and office staff regarding schedule updates.

Schedule interviews for prospective caregivers and office staff.

Coordinate new hire orientation and training according to company policies.

Support ongoing employee communication and training schedules.

General Office Operations

Perform data entry, filing, scanning, copying, and document preparation.

Prepare reports, letters, spreadsheets, and other administrative documents using Microsoft Office.

Provide backup support to other office positions as needed.

Participate in the agency's after-hours on-call rotation when assigned to assist with staffing and client care needs.

Assist management with special projects and operational initiatives.

Support quality assurance, compliance, and accreditation activities.

Perform other administrative duties as assigned.

Primarily sedentary office work with occasional walking, standing, bending, lifting, and carrying office supplies.

Ability to operate standard office equipment, including computers, printers, telephones, and scanners.

High school diploma or equivalent required; Associate's degree in Business Administration, Healthcare Administration, or related field preferred.

Minimum of two years of administrative experience, preferably in home care, healthcare, medical office, or business administration.

Professional demeanor with excellent customer service skills.

Proficient in Microsoft Office (Word, Excel, Outlook) and able to quickly learn scheduling and home care software.

Typing speed of at least 50 words per minute preferred.