Head of Sales Management

Sales Manager

The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location’s sales goals. The Sales Manager is a result-oriented manager who will recruit, train and develop a top-notch sales force. He or she would train Pre-Arrangement Advisor to conduct virtual and in-home presentations successfully. The ideal manager would have proven experience in One-Call-Close.

Responsibilities

Develop, coach, mentor, and support a team of Pre-Arrangement Advisor (PAA) sales activities to ensure monthly sales objectives are met and exceeded.

Recruit, train, develop, and motivate top sales talent to achieve and exceed sales goals

Assist the PAAs and sales process by calling leads, setting appointments, and contributing to sales targets for the benefits of the office as needed to ensure monthly goals are met

Act as a resource to PAAs in support of sales opportunities, proposals, closing techniques, marketing plans, and community relations to increase sales

Monitor and manage sales performance, leads, conversion ratios, and compliance with Company policies of all ISRs

Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share

Coach and mentor PAAs on a variety of field sales concepts, techniques, practices, and procedures (in-home sales, seminar based sales, self-lead generation, etc.)

Coordinate and lead regularly scheduled meetings to ensure sales team is highly motivated, on target with sales goals, and market growth opportunities

Comply with the Funeral Industry (Cremation) State and Federal Laws.

Other responsibilities as needed.

Minimum Requirements

Education

Bachelor’s degree and/or 5 years equivalent managerial experience required, field sales preferred.

Special License as needed

Certification/License

Funeral Director License only in specific states.

Experience

At least 2 years of managerial experience or 5 years of industry experience

Knowledge, Skills and Abilities

Strong communication (verbal and written), interpersonal, and time management skills

Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines

Strong business acumen and knowledge of sales techniques required

Demonstrated problem solving, negotiation, coaching, mentoring, and people management skills

Proven ability to communicate, present, and credibly influence team to meet and exceed sales objectives

High level of compassion and integrity

Problem-solving skills

Ability to multi-task and set priorities

Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location’s performance.

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

Work indoors and outdoors during all seasons and weather conditions

Limited amount of local and/or multiple location traveling required

Business Professional Dress is required when in contact with families.

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Move, push and pull up to 25 lbs.

Work Hours

Operations hours are Monday to Friday, 8:00 AM to 5:00 PM. (Business hours may vary per location and state)

Travel up to 10%

Postal Code: 33317

Category (Portal Searching): Sales

Job Location: US-FL - Plantation

Job Profile ID: N00044

Time Type: Full time

Location Name: Neptune Society Ft Lauderdale

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