Head of Compliance Operations

As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world‑class sales and customer service support.

Support Branch Manager in implementing actions to achieve financial objectives.

Assist the Branch Manager in ensuring compliance with all company policies.

Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions.

Support all aspects of sales and customer service to ensure world‑class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures.

drive profitability by monitoring and controlling costs.

May be responsible for day‑to‑day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others.

Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.

High School diploma; Bachelor’s degree preferred.

2+ years of supervision and leadership experience.

Basic knowledge of the construction rental equipment industry or related.

Superior customer service, teamwork and verbal/written communication skills.

Proficient in Microsoft Office (particularly Excel).

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Early Wage Access through Payactiv (US Hourly Only)

For Canadian benefits, visit our site.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io United Rentals, we proudly hire active duty members, veterans, reservists, and their families. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.