Business Development Manager

Are you an experienced B2B payments or fintech sales professional who’s ready to build a new retail portfolio from scratch in CEE, while still owning and growing the key accounts you sign? Do you enjoy complex, Enterprise‑level sales (Tier‑1) and want a role where your commissions are uncapped? Great, then please read on as we have a role for you. About Our Client Our client is an industry defining pioneer in point of sale and transaction infrastructure. Supporting commercial institutions, software developers, and financial service networks, the company delivers resilient point-of-sale hardware and unified transaction software worldwide. With a legacy spanning multiple decades, they foster a culture of purposeful innovation to help shape how modern transactions occur across local and international markets. Role Overview The Business Development Manager is responsible for developing, managing, and growing strategic relationships with major retail clients. This role requires a strong blend of commercial acumen, a customer-centric mindset, and the ability to manage complex solution sales cycles across hardware, software, and services. As the primary business partner to top-tier retail accounts, you will ensure long-term client satisfaction, drive revenue growth, and align account strategies with our Client’s broader business objectives. This is a high‑impact, hunter‑focused role in a newly created EMEA retail organization that is already outperforming its targets. Your tasks will include: Own the full sales cycle: prospecting, qualification, solution presentation, RFP management, negotiation, and contract signature. Formulating and executing strategic plans to achieve targeted revenue, margin, and expansion goals. Manage and develop the accounts you sign, driving renewals, upsell and cross‑sell opportunities to increase revenue and margin. Maintaining up-to-date account plans, structured sales pipelines, and clear action roadmaps. Acting as the primary advisor and key contact, cultivating multi-level relationships across client departments (executive, technical, and operational). Proactively managing contract renewals, handling escalations, and resolving client issues to ensure long-term satisfaction. Leading discussions on commercial terms, pricing models, and service agreements. Working alongside pre-sales, product, operations, and success teams to deliver customized payment solutions. Tracking retail sector trends, client needs, and competitive movements across the CEE regions. Feeding client insights back to internal product and marketing teams to shape future solution roadmaps. Partnering with European colleagues to align strategies for multinational retail accounts and share regional best practices. Delivering concise updates on account performance, forecasting, and pipeline metrics to leadership. To be a good fit for the Business Development Manager role, you will have: Master’s degree in Business, Sales, Marketing, or a related field. 8+ years of B2B sales experience with a proven track record in key account management or business development, ideally within retail, payments, fintech, or technology sectors. Experience building a portfolio from scratch, generating new business, and then growing/retaining the accounts you sign. Track record of managing large, complex accounts and consistently exceeding sales targets. Exceptional negotiation, presentation, and communication skills. Fluency in both Polish and English. Strong analytical, strategic, and problem-solving mindset. Ability to work autonomously, balance competing priorities, and navigate matrixed environments. Reasons to join: Enjoy an attractive base salary paired with an uncapped, performance-driven commission scheme that truly rewards your sales achievements. Receive a premium company car, fully covered with a fuel/charging card for both business and personal use. Work with a global powerhouse and trusted market leader at the forefront of the FinTech and payment acceptance revolution. Take full ownership of strategic, high-profile retail accounts across the CEE regions with the freedom to innovate and execute your vision. Collaborate with a diverse, world-class team of global experts in an inclusive culture that values trust, sustainability, and personal growth. #J-18808-Ljbffr