Temporary Administrative/Professional Positions

Insurance-Commissioner of Insurance
The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.The Louisiana Department of Insurance is seeking a detail-oriented and highly professional Administrative Assistant 4 to support key functions within the Office of Property & Casualty. In this role, you will serve as the confidential administrative assistant to the Deputy Commissioner, providing advanced administrative support and helping ensure the efficient operation of the office. This position plays a vital role in supporting the regulation and oversight of Louisiana's property and casualty insurance industry through effective coordination, communication, and administrative oversight. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Demonstrating Business Acumen: The ability to apply business insight, data, and strategy to make informed decisions and achieve organizational goals.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
Three years of experience in administrative services.
The official job specifications for this role, as defined by the State Civil Service, can be found here.

As an Administrative Assistant 4 in the Office of Property & Casualty you will/may:
Serve as the confidential administrative assistant and special assistant to the Deputy Commissioner.
Assist with division planning efforts by supporting the development and implementation of short- and long-term goals and objectives.
Prepare, proofread, and process routine and non-routine correspondence of a confidential nature for the insurance industry, the public, Department staff, and other stakeholders.
Serve as the primary point of contact for calls, visitors, and inquiries directed to the Office of Property & Casualty, ensuring appropriate routing and timely follow-up.
Create reports and compile confidential data to support executive decision-making and division operations.
Organize and maintain office files, correspondence, records, and administrative documentation in accordance with record retention requirements.
Maintain payroll and timekeeping functions for the Office of Property & Casualty, ensuring accuracy and timely submission.
Coordinate travel arrangements and prepare travel reimbursement documentation for the Deputy Commissioner.
Serve as the Safety Warden for the division or assigned area, assisting with the implementation of the Department's safety program and coordinating emergency procedures as needed.
Support special projects and perform other related duties as assigned by the Deputy Commissioner or Office leadership.
Division/Location: Office of Property & Casualty
Career Progression: This position will be filled as a Administrative Assistant 4
NO CIVIL SERVICE exam is required to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Information to support your eligibility for the position must be included in the application (i.e., Applications may be rejected if incomplete.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Veteran's Day,
Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
Teacher's Retirement System of Louisiana (),
Louisiana School Employees Retirement System (), among others

I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
I meet expectations, follow policies, and communicate respectfully and clearly-even in difficult situations.
FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
I struggle to understand customer needs, provide clear information, or resolve issues.
I respond to customer needs with some support and build basic working relationships.
I understand customer needs, communicate clearly, and deliver timely, reliable service.
I anticipate customer needs, build trust, and deliver personalized, proactive service.

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. I adapt quickly, follow through, and help others adjust as needed.