Salespeople to Work from Home

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Employment Type : Full Time
Sales
The MSC Seller is responsible for supporting sales growth through relationship-building, account development, and hands-on learning across the sales organization. Upon onboarding, this role does not carry an assigned sales territory or portfolio. Instead, the MSC Seller shadows experienced sellers, supports accounts that are not assigned to an active sales deck, and develops foundational selling, account management, and product knowledge. Through collaboration and guided execution, the MSC Seller contributes to cross-sell and upsell activities, assists with new account acquisition, and helps deepen product penetration—while delivering on-site service and high-quality customer support as needed. Once a defined sales territory and portfolio are assigned, the individual will transition into a fully aligned MSC Seller role with full ownership of account management responsibilities, including revenue growth, customer retention, and sustainable portfolio performance.

Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
Lead the implementation of major company programs and initiatives within assigned accounts.
Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
Drive the setup and optimization of vending and VMI services at new or existing account locations.
Collaborate with sales management to design competitive pricing strategies for non-contract customers.
Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions.
Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
Secures and submits customer orders for processing utilizing ordering technology.
Participate in cross-functional projects and initiatives to support broader organizational goals.
Participation in special projects and performs additional duties as required

High school diploma or GED required; 2–3 years of outside direct sales/service experience preferred but not required.

• *This role requires flexibility to relocate to an assigned sales territory, which may be located outside of the candidate's current state of residence, based on business needs and territory availability.
• fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• High degree of integrity and ability to build long-term customer relationships.
• Ability to work from a home office with personal computer and internet access.

Bonus Points If You Have:
~ Industrial or manufacturing segment experience preferred

This role begins without an immediately assigned sales territory and requires a high degree of flexibility. Candidates must be willing to relocate, if necessary, to effectively support their assigned territory.
Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required
~ Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility.

Willingness to comply with customer safety and PPE protocols.

• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

*By applying for this role, candidates acknowledge and agree that relocation may be required. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law.