Head of Operations & Business Management

Our client is a global, solutions-focused organization delivering advanced, customized technology and operational services across multiple industries. They are seeking a highly experienced Operations Director to join their leadership team and support continued operational excellence and growth.

The organization operates within a global network and maintains a strong commitment to safety, quality, and continuous improvement. This opportunity offers the Operations Director the ability to lead complex operations in a collaborative, performance-driven environment.

Position Overview The Operations Director is responsible for leading and overseeing day-to-day operational activities across the organization. This role requires a strategic, hands‑on leader with deep expertise in operations management, process optimization, and team development. The Operations Director will manage cross‑functional teams, directly oversee leaders at multiple levels, and implement initiatives that improve efficiency, productivity, and profitability.

In this leadership role, the Operations Director will play a critical part in aligning operational execution with organizational objectives through the development of KPIs, continuous improvement initiatives, and close collaboration across departments.

Key Responsibilities Develop and execute operational strategies aligned with business objectives and long‑term growth plans

Provide leadership oversight of daily operations to ensure efficient workflows across assigned departments

Manage operational budgets, forecasting, and resource planning to maximize efficiency and performance

Establish, track, and analyze key performance indicators (KPIs) to drive continuous improvement

Ensure compliance with applicable regulations, internal policies, and workplace safety standards

Identify and implement process improvements to enhance productivity and cost effectiveness

Develop, document, and enforce standardized operational policies and procedures

Lead continuous improvement initiatives focused on quality, efficiency, and operational excellence

Support strategic growth initiatives across Production, Quality, Industrial Engineering, Service, and Logistics

Ensure production goals and processes align with organizational safety, financial, and quality objectives

Provide direct leadership to the Industrial Engineering team, including production line design, layout planning, and assembly floor infrastructure requirements

Improve inventory management and control processes to strengthen logistics performance

Ensure facilities meet current operational requirements and future growth needs

Required Skills and Experience Bachelor’s degree in Operations Management, Business Management, or a related field, with a minimum of five (5) years of relevant experience; Must have strong knowledge of electronic assembly and test

Fluency in English with strong verbal and written communication skills

Demonstrated decision‑making and problem‑solving capabilities expected of an Operations Director

Proficiency in Microsoft Office applications

Hands‑on experience working with ERP systems