Head of Programme Management

Job Summary: The Enterprise Program Manager - Project Lead is a senior IT leadership role responsible for overseeing IT operations and vendor relationships within a regulated financial environment. This interim, contract-to-hire position serves as second-in-command of the State Technology Office (STO) IT Division, supporting cybersecurity, compliance programs, and enterprise system integrations. The role requires hands-on management of infrastructure, business applications, helpdesk services, and active participation in security incident response and risk management.

Responsibilities:

Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, ensuring vendor accountability and performance.

Serve as primary operations liaison to statewide shared-services providers.

Participate in the agency s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation efforts.

Support access control reviews, audits, and policy compliance activities.

Oversee enterprise system integrations with the State s SAP environment, financial institutions, and third-party systems.

Track contract renewals, assist with procurement, budget monitoring, annual audits, reporting, and contribute to long-range technology planning.

Supervise, develop, and direct IT staff as part of the IT Division leadership team.

Perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.

Required Skills & Certifications:

• 6+ years of progressive IT experience managing complex information technology functions.
• 3+ years of full-time supervisory experience in an IT environment.
• Experience managing IT services through managed service providers or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations including incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.
• Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field.
• Ability to pass background and credit checks prior to start.

Preferred Skills & Certifications:

IT experience in state government, financial services, or other regulated environments including audit, compliance, and risk management.

Experience working within shared-services models in state government.

Project management experience.

Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer).

IT procurement, contract management, and budget experience.

Preferred certifications: CISSP, CISM, CompTIA Security+, ITIL, PMP.

Special Considerations:

Candidate must be a current South Carolina resident; no relocation allowed.

Must be able to lift and carry equipment weighing up to 50 pounds and perform physical tasks such as bending, reaching, and working under desks.

Participation in an on-call roster for after-hours support, including occasional weekends.

Must pass background and credit checks prior to employment.

Scheduling:

Full onsite work at 1200 Senate Street, Columbia, SC.

Monday through Friday, 8:30 AM to 5:00 PM, 38 hours per week.

Occasional rotating after-hours work for incident response and maintenance.