Front Desk Receptionist WEEKEND NEEDED
StepStone Hospitality
Front Desk Agent
What You Will Be Doing:
- Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
- Sorts incoming mail and faxes for guests.
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
- Keeps records of room availability and guests' accounts.
- Computes bill, collects payment, and makes change for guests.
- Makes, confirms, and cancels reservations.
The Ideal Candidate:
- Previous experience as a Front Desk Agent is preferred
- Experience in a customer service industry is required
Requirements:
Exceptionally friendly, outgoing demeanor with a passion for delivering excellent customer service.
Strong organizational and multitasking abilities in a fast-paced environment.
Previous front desk, office management, or healthcare administration experience preferred.
Excellent verbal and written communication skills.
Proficiency in using scheduling and billing software is a plus.
Weekend availability must be open to rotated
Vacancy posted 16 hours ago
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