Head of Operations & Business Management

Operations Director, Skilled Nursing Office
BAYADA Home Health Care is seeking a dynamic, compassionate, and results-driven Operations Director to lead our Fort Wayne Skilled Nursing (FWS) office in Fort Wayne, Indiana.
Our Skilled Nursing practice provides expert, compassionate care for medically fragile children and adults in the home, including complex needs such as tracheostomy and ventilator support, seizure management, and tube feedings. BAYADA's SNU model is supported by strong local leadership, clinical mentorship, and best-in-class home health infrastructure.
Lead the overall operations, performance, and service delivery of the Fort Wayne Skilled Nursing office
Establish BAYADA as the home care employer and provider of choice in the local market
Manage office performance against key performance indicators, growth goals, service goals, quality expectations, and financial objectives
Hire, coach, develop, and retain high-potential office employees and build a strong team culture
Partner with office leaders to support recruiting, onboarding, engagement, and retention of field and office staff
Guide the office in delivering exceptional client service and high-quality care
Build and maintain strong relationships with referral sources, clients, families, and community partners
Drive accountability, teamwork, urgency, and follow-through across all office functions
Support succession planning and career development for key office roles
Create a positive office environment where employees feel supported, recognized, and inspired to grow
Prior leadership experience in healthcare, home care, staffing, service operations, or a related field strongly preferred
Demonstrated success leading people, managing performance, and achieving business goals
Strong interpersonal, communication, and relationship-building skills
Commitment to customer service, quality, and operational excellence
BAYADA believes that our employees are our greatest asset. We offer the stability and support of a nationally recognized home health care organization with the culture of a local, mission-driven team.

Weekly pay
Opportunity to work with a small local office team.

Apply today to become part of BAYADA's mission-driven leadership team and help shape the future of care in our Fort Wayne Skilled Nursing office.
#As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.