FULL-TIME ADMINISTRATIVE PROFESSIONAL

This range is provided by Inter-Con Security. Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Under the direction of the Regional Manager, this full-time position will be responsible for supporting the operation through a variety of administrative tasks, with a major focus on researching and requesting contractually allowed billable items, managing employee incentives and various projects or assignments as needed for client support. The selected individual must be available to work from the Memphis office and will be responsible for ensuring that all tasks are completed accurately and delivered with high quality and in a timely manner.

Track all “dark post” activity and submit weekly / monthly reports to the VP of operations.

Understand the nature of shift operations and scheduling for a 24x7 operation.

Provide Administrative support in resolving problems as directed by the Regional Manager

Provide payroll and billing support as needed.

Become familiar with Salesforce and utilize to submit cases as needed.

Prepare correspondence, reports, special projects, and spreadsheets as required.

Must respond quickly to phone calls and emails.

Must be able to perform data input on a large scale and in a timely manner.

Availability must be flexible; Create Salesforce Cases for New Hire Training (Classroom) and On-The-Job Training.

App Adoption Follow-Up with Managers

Follow-up with Schedulers regarding Shyfter requests

Schedule officers when needed

High level of proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Salesforce experience preferred; however, training will be provided.

High School Diploma or GED.

Minimum of (2) years prior administrative support or related experience required.

Proven excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

Full-time

Administrative, Strategy/Planning, and Supply Chain

Medical insurance