Customer Service / Administrative Support Position

Administrative Support Clerk

This is a non-exempt position which requires the performance of a variety of clerical and administrative duties for various municipal departments of the City of Plantation. Employees are hired as at will employees that serve at the pleasure of the City and may be terminated at any time with or without cause.

Provides general office, administrative, and/or clerical support to the assigned department and/or department head. Performs a variety of critical record management duties and manages department record retention and filing systems of relevant materials. Plans, initiates, and completes complex administrative duties and may oversee office administration as needed. Coordinates and assists in the departmental preparation of operating budget, requests documents reviews, and verifies budget documentation to ensure compliance with pre-established guidelines and requirements. Types correspondence, articles, reports, statements, tabulations, purchase orders, and other material from copies, rough drafts, or voice recordings. Prepares various routine documents, faxes photocopies, and collates materials. Serves as a receptionist by answering routine inquiries, providing non-technical information relevant to the department, explaining well-defined departmental rules and policies, and screens and refers various office callers through the proper channels. Operates standard office equipment, copy machines, typewriting equipment, personal computer and/or related data processing equipment. Sorts and files correspondence, reports and other materials alphabetically, numerically or by other established classifications. Files images forms and documents using the office filing system, and sorts and distributes incoming and outgoing mail and materials. Coordinates logistics and travel arrangements for conferences, meetings and seminars for the assigned executive level supervisor, e.g., coordinating attendance of others at meetings, location reservations, time, directions, and assembly of subject matters and travel reservations. Schedules various appointments and meetings and provides assistance for such meetings and may serve as department timekeeper. Knowledge of modern office procedures, practices, and equipment. Knowledge of the organizational structures, functions, operations, objectives and goals of municipal government. Knowledge of the appropriate laws, rules, regulations, and procedures governing city operation and the structure and function of various city departments. Knowledge of business English, spelling, and punctuation. Knowledge of computer-related terminology and of data processing equipment capabilities and limitations. Skill in computer literacy with emphasis on Microsoft Office programs. Skill in customer service. Ability to prepare correspondence on routine matters and perform routine office management details without referral to supervisor. Ability to adhere to tight schedules while maintaining work quality. Education and Experience: High school diploma or equivalent; supplemented by a minimum of 3 years of office and/or administrative support experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Documents Required to Apply: Applications, which do not include documents specified below, WILL NOT be processed. Oral Board Interview: Application reviewed and meets minimum experience with demonstrated employment history. Computer based skills testing: Criminal history, employment, military service records, education, credit, social media and associations. Medical Examination: Drug Testing: All applicants will be tested for drugs and alcohol. *Work is performed in an office environment.

The City of Plantation offers a comprehensive benefits package, including vacation, holiday, and sick leave, along with medical, dental, and life insurance. To learn more about our robust wellness program and other benefits, please visit our website.