Head of Sales (Remote)

More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

These values are our foundation!

As Sales Manager III - New Business at Sinch, you’ll play a critical role in fueling our growth by driving top-of-funnel sales activity and contributing to high-quality pipeline development. This role is focused on targeted prospecting, early-stage lead qualification, and setting the foundation for successful sales engagements. You will be on the front lines of our go-to-market strategy, helping identify new customer opportunities and collaborating closely with Senior Sales Managers and Sales Executives to advance prospects through the funnel.

You’ll conduct high-volume outreach across multiple channels—including email, phone, and social media—to generate interest and schedule discovery calls. By engaging with leads and assessing their fit, you’ll qualify opportunities and contribute directly to pipeline expansion. Your attention to detail in capturing customer insights, managing CRM data, and preparing effective handoffs will support sales execution and forecasting accuracy.

This role is ideal for a driven, curious, and collaborative sales professional eager to build strong foundational skills in sales strategy, communication, and solution positioning, while working alongside a high-performing team in a fast-paced, customer-centric environment.

Opportunity Development: The process of identifying, organizing, and tracking sales opportunities within the pipeline to prioritize efforts, forecast revenue, and ensure a consistent flow of deals toward closure. Pricing & Contract Negotiation: Market & Vertical Intelligence: This knowledge helps identify potential leads and opportunities for business growth.

Qualifying Client Discovery - Qualifying involves evaluating potential prospects to determine their fit as viable leads and their readiness to engage in the sales process. This competency includes using insights to shape conversations and identifying whether a prospect meets the criteria to move forward in the sales funnel.

Minimum of 5 years related experience with a bachelor's degree; or a PhD without experience; Experience in sales, business development, customer-facing, or prospecting roles

Comfortable with high activity targets and managing multiple conversations at once

Organized, self-driven, and eager to learn from feedback and coaching

Familiarity with sales tools is a plus

A proactive mindset and strong curiosity about customer needs and market dynamics

This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We offer comprehensive market competitive medical, dental, and vision plans. Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.

We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.

Our flexible remote work offerings allow you to work wherever you are the most productive and successful. Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

This position is eligible for commissions in accordance with the terms of the Company’s plan and are based on performance.This role will be accepting applications until February28th, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Job Category Account/Relationship Management

Job Schedule Full time

Job Shift Day

Locations United States (Remote)

Sinch collects and processes personal data in accordance with applicable data protection laws. At Sinch, we’re committed to building a workplace where everyone feels valued, supported, and welcomed. We provide equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, status with regard to public assistance, veteran status, genetic information, or membership or activity in a local human rights commission, or any other status protected by applicable law..

#