Head of Operations Management (m/w/d)

Forge Search

We are partnering with a 24/7 dispatch center looking for a Director of Operations to join their team. This role will own the day-to-day performance of the operations organization while working closely with senior leadership.

This role is designed for an experienced operations leader – someone who enjoys managing managers, setting the direction, establishing procedures, and using data to make decisions. This is an on-site role in Greenville, SC.

Manage a multi-layered team

Own performance outcomes for operations

Training & Knowledge Management

Build and maintain knowledge management systems designed for frequent updates

Improve procedural adherence across team members to raise operational quality

Data-Driven Operations

Take a data-based approach to operational decision-making

Use AI-driven and data-driven modeling to forecast activity volume and determine staffing levels

Work directly with our development team on our custom operations software

Champion tooling and process changes that make the operation easier to run and easier to learn

Budget & Planning

Own the operations team budget

Lead staffing/pre-hiring planning ahead of new and expanding client contracts

Compliance & Reporting

Participate in compliance meetings and reviews

Ensure required compliance reporting is completed and accurate

Proven leadership experience in a multi-layered team structure

Experience in 24/7 mission-critical or field operations environments

Track record of building or improving training systems at scale

Comfort working with data to drive staffing and operational decisions; Experience working with custom or internal software tools

A bias toward proactive systems-building

Comfortable supporting compliance-related reporting and reviews

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Head of Operations Management (m/w/d) in Greenville, SC vacancy

Head of Operations & Business Management
...partnering with a world leading manufacturer within automotive, composites and mobility ($25bn+). They are looking for a senior operations leader for one of their largest global sites (1100 FTE). This is a highly visible leadership role responsible for driving safety,...
Suggested
Pacific International Executive Search
Greenville, SC
2 days ago
Head of Operations Management (m/w/d)
...Auro Hotels is seeking a Director of Operations for Hyatt Regency Greenville. This leadership role focuses on ensuring operational success across all departments, including Food and Beverage and Rooms Division. Responsibilities include supervising associates, managing...
Suggested
Auro Hotels
Greenville, SC
21 hours ago
Director of Operations
$75k - $85k
...As Director of Operations , you'll work directly with Aubree Lewis to transform vision into execution. Your role is to build the systems, accountability, and operational excellence that allow our business to continue growing while freeing Aubree to focus on leadership...
Suggested
WizeHire
Greenville, SC
2 days ago
Director OF Operations
...Director of OperationsDirector of Operations - Luxe Brands CollectiveLocation: Greenville, SCDirect Reports: Directors of Tribus Interior Design, Village Millworks, Cottage Group, DOMA Architecture, Anvil Marketing Co, Circa 70About Luxe Brands CollectiveLuxe Brands Collective...
Suggested
Luxe Brands Collective
Greenville, SC
2 days ago
Director of Operations
...Director of OperationsGreenville SC - Greenville, SC 29605; Columbia SC - Columbia, SC 29205; Florence, SC - Florence, SC 29505; Fort... ...Shift Day Travel Percentage Up to 50%DescriptionResponsible for operational performance excellence. Monitors performance processes to...
Suggested
Full time
Work at office
Shift work
Hospice of Laurens County
Greenville, SC
21 hours ago
Director of Operations
...Director of OperationsHyatt Regency Greenville is searching for a Director of Operations to join our dynamic leadership team. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more.The purpose...
Flexible hours
Afternoon shift
Hyatt Regency Greenville
Greenville, SC
2 days ago
Director Of Operations
$75k - $85k
...Job Description Job Description As Director of Operations , you'll work directly with Aubree Lewis to transform vision into execution. Your role is to build the systems, accountability, and operational excellence that allow our business to continue growing while...
Work at office
Relocation
The Aubree Lewis Group | Keller Williams Drive
Greenville, SC
3 days ago
Head of Operations & Business Management
Salary: BOE Is this your perfect fit? Are you an experienced janitorial operations leader who excels at managing large-scale service contracts, teams, and budgets? Do you enjoy building strong client relationships while driving operational performance, safety, and service...
Godshall Recruiting
Greenville, SC
3 days ago
Hospital Director of Operations
$130k - $150k
...Upstate Vet Emergency + Specialty Care is seeking a Hospital Director of Operations to lead our state‑of‑the‑art hospital that blends advanced specialty medicine with genuine human kindness. In this role, you won’t just manage a hospital—you will empower a collaborative...
Local area
Relocation package
Ethos Veterinary Health
Greenville, SC
2 days ago
Chick-fil-A Executive Director of Operations
$58.24k - $81.51k
...Executive Director Of Operations Salary $58,240 - $81,510 City Greenville State/Province South Carolina Zip/Postal Code 29615 Country United States Industry Restaurant/Food Services Job Type Full time Job Description Company: Chick-fil-A Pelham...
Full time
Local area
Immediate start
Relocation
Relocation package
Chick-fil-A
Greenville, SC
1 day ago
Operational Excellence Program Director, Pharma and Lens Care
...health, and we believe we are well positioned to continue leading the advancement of eye health in the future.The Operational Excellence Program Director, Pharma and Lens Care is a high-impact leadership opportunity to shape how operational excellence is deployed across...
Work visa
Bausch & Lomb
Greenville, SC
3 days ago
Re-Sell Contracts Manager
$111.3k - $215.1k
...Contracting Office to review vendor redlines, coordinate inputs, and align contract terms with business objectives. Triage legal versus operational needs, appropriately escalate complex or high-risk items, and ensure all contracts strictly comply with firm policies, legal...
Contract work
Work at office
Local area
Visa sponsorship
Work visa
KPMG
Greenville, SC
1 day ago
Senior Contract Manager
$127.5k - $212.5k
Job Description Summary Lawyers and non-lawyers supporting the commercial side of the business including contract development and agreement management, external customer sales of products and services, government contracting. Has in-depth knowledge of best practices...
Contract work
Relocation package
GE Vernova
Greenville, SC
21 hours ago
Head of Operations - Business Consulting and Services
...Operations Manager Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow...
Home office
Flexible hours
Carolina Handling
Greenville, SC
4 days ago
Head of Operations & Business Management
...Description JOB SUMMARY: The Operations Manager at Ashby Park Pediatric Dentistry - Greenville plays a pivotal leadership role in driving the practice's success by delivering exceptional patient experiences, fostering a high-performing team, and achieving strong...
Work at office
D4C DENTAL BRANDS, INC.
Greenville, SC
3 days ago
Operations Manager
...kitting. Your responsibilities Job Summary Provide leadership and direction to insure the continual, efficient, and uniform operation of warehouse which will meet or exceed customer expectations in a safe and orderly manner. Enforce existing or develop and...
Work at office
Local area
Worldwide
Weekend work
ThyssenKrupp Supply Chain SVC
Greenville, SC
2 days ago
Head of Operations & Business Management
...employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are...
U.S. Lawns
Greenville, SC
4 days ago
Head of Operations Management (m/w/d)
...Description Reports to: VP of Operational Excellence Position Summary The Operations Manager oversees Transportation, Salvage, Warehouse, and Clearance Center operations to ensure safe, efficient, and compliant support of retail and distribution activities....
Goodwill SC
Greenville, SC
3 days ago
Operations Manager
...Operations Manager Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow...
Contract work
Home office
Flexible hours
The Raymond Corporation
Greenville, SC
4 days ago
Commercial Cleaning Operations Manager
$75k - $80k
Start your new career as a Commercial Cleaning Operations Manager with MAU in Greenville, SC. As a Commercial Cleaning Operations Manager, you will lead and oversee cleaning operations across multiple commercial client locations, ensuring high service standards, strong...
Monday to Friday
Flexible hours
MAU Workforce Solutions
Greenville, SC
3 hours ago
Assistant Manager - Express Car Wash Operations
...Assistant Manager Waves Express Car Wash is seeking a high energy and results driven Assistant Manager to help lead daily operations at one of our Upstate locations. This is a hands on leadership role for someone who leads from the front, takes ownership of results...
Work at office
Flexible hours
Waves Express Car Wash
Greenville, SC
21 hours ago
Head of Operations Management (m/w/d)
...Operations Manager# Operations ManagerHot JobGreenville, SC 29609## OverviewSalary Range$70,000.00 - $70,000.00 Salary/yearPosition TypeFull TimeJob ShiftAnyEducation Level4 Year DegreeTravel PercentageUp to 50%CategoryCommercial Cleaning## Description**OPERATIONS MANGER...
Flexible hours
Interstate Contract Cleaning Services, Inc
Greenville, SC
4 hours ago
Head of Operations Management (m/w/d)
...Job TitleLocation Greenville, SC Job Category Operations Leadership Language Requirement EnglishJob DescriptionHave a proven and successful track record of effective leadership with Commercial and/or Operational responsibility in the Customer Relationship Management industry...
Transcom Limited
Greenville, SC
3 days ago
Operations Officer
Summary of the Role Typical Day-to-Day Responsibilities: Responsible for applying payments to loans, reviewing and evaluating loan applications, making approval or rejection decisions, and handling related administrative duties. Must Have Skills Proficiency in Microsoft...
TekStaff IT Solutions
Greenville, SC
21 hours ago
Manager, US Payroll Operations - Hybrid
$90k - $110k
...seeking an impactful leadership opportunity to manage payroll operations for a growing organization?Reporting to the Head of Payroll, this... ..., timely, and compliant execution. • Support the Payroll Director in developing and executing payroll strategy aligned with business...
Local area
Relocation
Smith Arnold Partners
Greenville, SC
1 day ago
Business Development Manager - Environmental Services (Multiple Locations)
$120k - $350k
Business Development Manager - Environmental ServicesGreenville, SCJob TitleBusiness Development/SalesPrimary LocationGreenville, SCScheduleFull-timeTravelYes, 75 % of the TimeDescriptionThe ENS Sales Team Business Development Manager role is the visionary in proactive...
Work experience placement
Local area
Burns & McDonnell
Greenville, SC
2 days ago
Business Development Manager Staffing
...industrial/commercial construction projects, labor market trends, and competitor activity.Collaboration: Work closely with branch operations and recruiting teams to ensure client expectations are met with skilled talent.CRM Discipline: Maintain accurate records of...
For contractors
Local area
Integra Staffing and Search
Greenville, SC
1 day ago
Strategic Business Development Manager
...production readiness and performance Drive the development and progression of strategic opportunities by coordinating technical, operational, and commercial stakeholders across Bodycote’s global network Translate ecosystem insights into actionable growth initiatives, including...
Permanent employment
Contract work
Work at office
Local area
Bodycote
Greenville, SC
1 day ago
Facility Improvements Project Manager
...actively participate in internal Mavin company meetings (weekly operational, quarterly, and job closeout meetings)Maintain all issued... ...overall organizational healthReporting Structure:Reports to: Director of Facility ServicesDirect Reports: Facility Improvement Superintendent...
For subcontractor
Mavin Construction
Greenville, SC
3 days ago
Director of Operations
...Job Description Job Description Job Title: Director of Service – Metrology Reports To: CEO Type: Full-Time, Exempt The Director... ...responsible for leading and managing the service and repair operations related to metrology equipment and calibration. This...
Ongoing contract
Full time
Remote work
MSI Viking
Greer, SC
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of Operations Management (m/w/d). Be the first to apply!