Inside Sales Engineering

Job Description
Job Description Description: About Taber Industries
For more than 90 years, Taber Industries has been engineering and manufacturing innovative, high-quality solutions for customers around the world. Our products support critical applications across aerospace, defense, space, automotive, industrial, research, and materials testing industries where precision, quality, and reliability are essential.
From concept and design through manufacturing, assembly, testing, calibration, and repair, we are committed to delivering products that perform in the world's most demanding environments. At Taber Industries, you'll join a team that values innovation, craftsmanship, collaboration, and continuous improvement while building products that make a meaningful impact.
Position Summary
As an Inside Sales Engineer (Entry Level), you will serve as a key technical and customer service point of contact for Taber Industries' pressure transducer customers. You'll work closely with customers, Sales, and Engineering to understand technical requirements, develop product proposals, support order processing, answer product questions, and help identify solutions that meet each customer's application needs.
This role is an excellent opportunity for someone with a technical background who enjoys combining engineering concepts with customer interaction and problem-solving. Success requires strong communication, organization, and technical aptitude, along with the ability to translate customer needs into clear information that supports both our customers and internal teams.
Key Responsibilities
Serve as a primary point of contact for customers seeking technical, product, and order-related support.
Review customer Requests for Proposal (RFPs), interpret technical requirements, and assist in developing proposals for new and existing transducer applications.
Answer general and technical customer questions related to pressure transducers and their applications.
Develop product proposals and provide technical support throughout the pre-sale and post-sale process.
Enter and maintain customer orders accurately within the ERP/MRP system.
Diagnose technical concerns and guide customers through appropriate troubleshooting procedures.
Coordinate communication between customers and Engineering when additional technical expertise or product development support is required.
Review and approve applicable quotes and orders for accuracy and completeness.
Manage and follow up on open sales opportunities.
Support sales representatives with technical questions, customer inquiries, quotations, and product information.
Assist the National Sales Manager with improving inside sales processes, including quotations, price lists, order entry procedures, and technical training tools.
Identify and communicate potential product development and new business opportunities based on customer needs.
Provide secondary phone coverage and technical support for transducer customers.
Assist customers with shipping documentation and order tracking information.
Perform additional duties as assigned.
These responsibilities reflect the technical sales, customer service, order management, opportunity follow-up, and cross-functional support functions identified in the current job description.

Requirements: Required Qualifications
Associate degree in Engineering Technology, Electronics, Mechanical Technology, or a related technical field, or equivalent technical education and experience.
Technical training or education with an understanding of engineering and manufacturing concepts.
Strong technical aptitude with the ability to learn and understand technical products and applications.
Excellent written and verbal communication skills.
Strong customer service and interpersonal skills.
Ability to interpret customer requirements and communicate technical information clearly.
Strong organizational and time-management skills with the ability to manage multiple priorities.
Strong problem-solving and troubleshooting abilities.
Proficiency with Microsoft Office applications.
Ability to work effectively with Sales, Engineering, Manufacturing, and other cross-functional teams.
Preferred Qualifications
Approximately one year of related technical, engineering, manufacturing, customer service, or sales experience.
Experience working with ERP or MRP systems.
Exposure to technical sales, quoting, proposal development, or order management.
Familiarity with pressure measurement, instrumentation, transducers, or related technical products.
Previous experience working in a manufacturing environment.
The existing description identifies Microsoft Office, MRP systems, organization, communication, time management, technical sales, customer service, and export control among the position's key competencies.

Physical Requirements
Ability to remain seated and work at a computer for extended periods.
Occasional movement throughout office and manufacturing areas.
Ability to communicate effectively with employees, customers, and other business contacts.
Frequent use of a computer and standard office equipment.
Ability to occasionally lift or move files and office materials weighing up to 10 pounds.
Why Join Taber Industries?
We believe our employees are the foundation of our success. When you join Taber Industries, you'll become part of a team that values quality, innovation, teamwork, and continuous improvement.
We offer:

• Competitive compensation
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Contributions (where applicable)
• 401(k) with Company Contributions
• Company-Paid Life Insurance
• Paid Time Off (PTO)
• New York State Paid Sick Leave
• 11 Paid Holidays
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Opportunities for training and career advancement
• A stable company with over 90 years of manufacturing excellence

Hiring Process
Qualified candidates selected to move forward in the hiring process can expect to complete:
Phone and/or in-person interview(s)
PLUM Talent Assessment
Background check
Pre-employment physical
Drug screening
Government Contract Requirement
Due to government contract requirements and applicable U.S. export control regulations, this position requires U.S. citizenship. Employment authorization through a visa or employer sponsorship does not satisfy the eligibility requirements for this role.
Equal Opportunity Employer
Taber Industries is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.