Head of Operations & Business Management

OPERATIONS MANAGER

Manage all operations processes, employees, and projects. utilize project management software and other scheduling tools.

• Manage staff, schedules, and review and approve payroll.
• Use accounting reports and programs to review job status to identify risk and opportunity, including properly reporting fade issues prior to revenue.
• Develop and maintain strong working relationships with contractors, elevator consultants, construction firms, and architects.
• Survey, review, and sign off on all bids, including attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs.
• Review and sign off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals.
• Maintain strong familiarity of company standard operating procedures and products by attending company training classes, viewing factory equipment updates and supplier goods; interface with corporate departments, including the factory, coordination, and labor, and consult with the management.
• Mediate and resolve complaints and problems of external and internal customers, including meeting with local business agents to resolve issues involving union employees.
• Determine what materials need to be ordered for job completion, coordinate, order, and arrange for sub-contracting portions of installations and service/repairs.
• Manage budget and spending.
• Perform necessary requirements, such as: applying for and obtaining permits and scheduling permit inspections at job completion.
• Regularly communicate with field staff and make weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer, document findings.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties.

Education: High School Diploma or equivalent

• Requires a valid driver's license, a satisfactory Motor Vehicle Report, and forklift certification.
• Local Travel Expectations: 15%

Problem Analysis

~ Job duties are performed within an established office environment under normal lighting and climate-controlled tolerances. When the employee has cause to visit a work site, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places and outdoor weather conditions. Requires prompt, reliable, regular, and in-person attendance at the office to oversee shared services functions and/or employees, normally achieved by working standard business hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prolonged periods sitting at a desk and working on a computer.

~ This job description does not constitute a written or implied contract of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. We are currently unable to sponsor or take over sponsorship of an employment visa.