FULL-TIME ADMINISTRATIVE PROFESSIONAL
Columbia University
Administrative Aide
The Department of Pediatrics is seeking an Administrative Aide to join our team in a full-time position to work within the Department of Pediatrics Clinical Practice. Columbia University Medical Center's Department of Pediatrics is a world leader in providing care for children. Our mission areas include Healthcare, Education and Research. Our Residency, Fellowship and Graduate programs are among the best in the Nation. This position will support the department by providing day-to-day clinical administrative support in our hospital clinical practice.
At CUIMC, we are leaders in teaching, research, and patient care and are proud of the service and support we provide to our community. Columbia University offers a range of benefits to help you and your dependents stay healthy, build long-term financial security, meet educational and professional goals, and more. Explore your options for Health and Welfare, Employee Assistance, Tuition Programs, and Retirement Benefits.
Verify/update all patient demographic information in EPIC.
Inform and advise patients of insurance and CU billing protocols.
Process patient arrivals through the EPIC system indicating arrivals and no-shows; Verify correct EPIC financial class (FSCs).
Collect all co-pays and patient fees (cash, check, or credit card) at time of service, following Columbia University cash handling protocols.
Take accurate phone messages.
Receive all pending patient medical records, scans and reports and scan documents into EPIC.
maintain and update daily EPIC scheduling templates.
Monitor EPIC Work Queues for open referrals & follow up (2-3 days before appt).
Using the EPIC template, schedule exiting patients for follow up visits; visits to other medical office(s) and ancillary tests and scans.
Manage incoming patient messages via the CONNECT PORTAL patient portal by checking the portal daily and either responding to clerical tasks or tasking clinical tasks within the 2-day Fluency in Spanish preferred.
Medical Record Tasking and Follow Up.
Complete and provide school letters.
Print and give patients office visit summary and/or education material in compliance with Meaning Use policy.
Assist MD/Nursing staff with all patient requests for ancillary testing and authorization as needed.
Cross Coverage when needed within the two practice locations this includes but not limited to telephone, coordinator and front desk.
Duties will be assigned as needed by Practice or Operations Manager.
Bachelor's degree and at least two to three years of related experience or equivalent in education and /or business experience.
Fluency in Spanish preferred.
University Policies )
Must successfully complete applicable compliance and systems training requirements. HIPAA Privacy and Security Essentials Training
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University
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