Customer Service Administrative Professional - Part-Time

Administrative Support Assistant 3 Non-Exempt

ASU Cultural Affairs is seeking an administrative professional to provide high-level administrative and operational support to the senior leadership of the ASU Cultural Affairs Development team. This role manages executive scheduling, donor and grant administration, budget tracking, travel coordination, CRM management, and day-to-day operational support for leadership and development initiatives. The position serves as a key liaison across departments while ensuring accurate recordkeeping, strong customer service, and efficient office operations. Direct fundraising staff are employed by the ASU Foundation; therefore, this position requires access to and use of both ASU Foundation and ASU computer systems.

Maintain accurate donor records, engagement reports, opportunities, gift tracking, and fundraising metrics in Salesforce, including documentation for proposals, grants, solicitations, and portfolio work plans.

Process monthly credit card reconciliations and mileage reimbursements.

Prepare and submit expense documentation and supporting invoices for donor and program-related expenses.

Coordinate pledge forms, gift forms, invoices, estate commitment documents, and other development-related financial paperwork.

Review grant applications for accuracy, completeness, formatting, spelling, and alignment with organizational messaging.

Coordinate grant submission processes and ensure supporting documentation is complete.

Support ongoing grant tracking and reporting activities for foundation and corporate funding opportunities.

Coordinate domestic and international travel logistics, including itineraries, attendee materials, VIP guest support, and event-related resources.

Maintain organized physical and digital filing systems, shared Dropbox, and records management processes for executive and development operations.

Provide front office and administrative support, including answering phones and serving as backup coverage when needed.

Attend weekly administrative meetings and assist staff with travel, Salesforce, and Workday support.

Experience supporting senior executives in a fast-paced environment.

Proficiency with Microsoft Outlook, Microsoft Office Suite, Salesforce, and Workday.

Ability to manage multiple projects, deadlines, and confidential information simultaneously.

Strong customer service and interpersonal skills.

Experience with event coordination, donor relations, or nonprofit development operations preferred.

Experience in higher education, nonprofit development, arts administration, or fundraising environments.

Familiarity with grant administration and donor stewardship practices.

Experience coordinating travel and executive-level events.

Knowledge of ASU Foundation systems, policies, or procedures preferred.

Sitting for extended periods of time in an office setting, using a computer and telephone.

Organize, prioritize and coordinate many tasks/projects simultaneously.

Attend performances, meetings and events.

Maintain a typical office schedule.

23.37 to $25.45 per hour; ASU Cultural Affairs is comprised of three units - ASU Gammage, ASU 365 Community Union and ASU Kerr. Through the mission of Connecting Communities, ASU Cultural Affairs makes an impact across the Valley of the Sun through the arts, entertainment, education and events.

ASU Cultural Affairs is committed to providing a welcoming, equitable and respectful environment for all in order to realize our mission of Connecting Communities through the arts, entertainment, education and events. To learn about ASU 365 Community Union, visit: asu365communityunion.Comprehensive package of affordable health benefit plans and programs: cfo.asu.edu/benefits

Paid holiday, vacation and sick leave

Matching retirement contributions

Discounts from a variety of vendors and service providers for personal expenses

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.