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Receptionist Front Desk @ Insurance Agency

Sunrise Systems

Front Desk Representative

Our client, a leading Insurance Company is looking for a Front Desk Representative for an initial duration of 04 Months Contract in Sunrise, FL. Position Type: Hourly Contract (W2 only).

Responsible for the timely verification of medical insurance benefits

Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit

Coordinate with patients regarding their insurance benefits and medical provider program

Assist in cross-training new personnel on front desk duties

Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate

First point of contact between patient and office.

Greet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries

Communicate with the Doctor and Office Manager of scheduling changes and updates

Maintain office inventory and equipment by ordering necessary supplies

High School Diploma

  • 1-2 years of Customer Service experience
  • Ability to handle and diffuse patient complaints and disagreements
  • Experience navigating Electronic Medical Records and Outlook
  • Bilingual English/Spanish (if requested)
Vacancy posted 2 days ago
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